Account Manager
14 hours ago
Company Description
3 Dots Design is an Integrated Communications Specialist offering a one-stop solution for advertising, design, and digital communication needs. Operating in both India and Canada, we help brands grow by providing media-neutral strategies that optimize advertising budgets. Our agile and seamless approach ensures an efficient marketing communication process. As a trusted choice in the communications industry, 3 Dots Design focuses on delivering impactful and unified solutions to clients.
Role Description
This is a full-time, on-site role for a Client Servicing Manager, located in Pune. The Client Servicing Manager will act as the primary point of contact for clients, ensuring their satisfaction and addressing their communication needs. This role involves managing client relationships, maintaining customer satisfaction, and collaborating with internal teams to deliver agreed solutions. Responsibilities include ensuring timely delivery of projects, understanding client expectations, and providing proactive solutions.
Qualifications
- Skills in Client Services, Client Relations, and Customer Satisfaction
- Proven abilities in Communication and Customer Service
- Strong organizational skills and attention to detail
- Ability to manage multiple clients and projects simultaneously
- Prior experience in advertising, design, or communication industries is a plus
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field
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