Outreach & Operations Associate (Thane - Mumbai)

3 days ago


Thāne, Maharashtra, India SignSetu Full time

Outreach & Operations Associate (Thane - Mumbai)


Location:
Thane (primary) + Mumbai


Full-Time | On-Ground Role

Competitive Salary offered with travel reimbursement

At SignSetu, we are transforming Deaf education through an accessible, visual, and intuitive learning platform designed to strengthen literacy and communication for Deaf students.

We are looking for an
Outreach & Operations Associate
who will work closely with Deaf schools in
Thane
, and expand to
Mumbai schools within the next three months
. This is a high-ownership field role where you will support teachers, observe classroom usage, prepare progress reports, and ensure seamless implementation of SignSetu in partner schools.

Responsibilities:

  • Visit Deaf schools in
    Thane
    regularly; begin covering
    Mumbai
    as we expand.
  • Conduct demos, teacher onboarding, and training sessions.
  • Maintain strong relationships with principals, teachers, and staff.
  • Track classroom usage and student engagement with SignSetu.
  • Collect and organise data;
    prepare clear progress reports
    for the team.
  • Document feedback, challenges, and insights from classrooms.
  • Outreach to new Deaf schools
    for onboarding and partnerships.
  • Support impact measurement and contribute insights for product improvements.

What we are looking for:

  • Passion for social impact, accessibility, and education.
  • Self-starter, high ownership.
  • Proactive in the role
  • Strong communication and people skills.
  • High empathy and patience when working with Deaf students and teachers.
  • Ability to travel within Thane & Mumbai (reimbursed).
  • Good Excel/Sheets skills for data tracking and reporting.
  • Organised, reliable, and self-driven.
  • Communicate in English + Marathi/Hindi.
  • Prior experience in outreach, education, operations, or social impact (preferred but not mandatory).

Why join us:

  • Directly impact Deaf students' education and learning outcomes, and be a part of changing the system.
  • Work closely with a mission-driven founder and a passionate team.
  • High ownership and autonomy in a dynamic social-impact startup.
  • Fast internal growth opportunities into senior outreach and leadership roles.
  • Meaningful work that contributes to long-term educational change and systematic change.

Send your resume and a short note on why you want to work in Deaf education to:

Subject:
Application – Outreach & Operations Associate (Thane–Mumbai)



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