Head of Sales Operations
7 hours ago
Job Title:
Head of Sales Operations
Company:
RoyalLinks Constructions
Location:
HSR Layout, Bangalore
Employment Type:
Full-time
About RoyalLinks Constructions
RoyalLinks Constructions is a leading name in luxury home and commercial building solutions with a strong presence across Bangalore, Hosur, Kerala, and Dubai. With our commitment to innovation, transparency, and customer-first values, we have delivered world-class projects for over 19+ years. We are now looking for a
Head of Sales Operations
to drive excellence in our sales processes, performance, and customer acquisition strategy.
Role Overview
The
Head of Sales Operations
will oversee and optimize RoyalLinks' end-to-end sales operations. This role requires a strategic leader who can design scalable sales processes, enable high-performing teams, ensure accurate forecasting, and strengthen customer relationships — ultimately driving revenue growth in the premium construction sector.
Key ResponsibilitiesSales Strategy & Planning
- Define sales operations roadmap aligned with RoyalLinks' business goals.
- Develop market expansion strategies and sales targets for residential and commercial projects.
- Forecast demand, pipeline growth, and customer conversion for Bangalore and regional markets.
Performance & Analytics
- Create and manage sales dashboards, reports, and KPIs for leadership review.
- Track lead flow, conversion rates, and sales team productivity.
- Provide actionable insights to improve lead quality and client acquisition.
Process Excellence
- Standardize sales processes, documentation, and client engagement practices.
- Streamline CRM usage (Zoho/Salesforce/HubSpot) for pipeline accuracy and follow-up.
- Work closely with marketing and project teams to align campaigns with sales execution.
Team Leadership & Enablement
- Mentor and guide the sales team to meet monthly/quarterly targets.
- Set up training programs for sales executives on product knowledge, negotiation, and client relationship management.
- Design incentive structures and performance improvement programs.
Revenue Growth & Client Success
- Support sales leaders with territory planning and client segmentation.
- Drive collaboration with marketing to enhance lead generation campaigns.
- Ensure high-quality client experience during the pre-construction and project onboarding phases.
Qualifications & Skills
- Bachelor's degree in Business, Marketing, or related field (MBA preferred).
- 4+ years of experience in Sales / Sales Operations, preferably in
real estate, construction, or related industries
, with at least 3 years in a leadership role. - Strong knowledge of CRM systems and sales analytics tools.
- Proven track record in scaling sales teams and achieving revenue targets.
- Strong analytical, negotiation, and stakeholder management skills.
- Excellent communication skills in English (Kannada/Hindi preferred for local client interactions).
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