International Voice Process Executive

2 days ago

Noida, Uttar Pradesh, India HCLTech Full time ₹ 8,00,000 - ₹ 12,00,000 per year

HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.

Designation: Customer Support

Process: Inbound Calling. * No sales or upselling or cross selling.

Experience: 1 to 6 Yrs in Voice process

Shift: Rotational Shift and rotational Off

*Candidates should be within 35 Kms from office location*

Work Location: HCLTech - Noida Sector 144

Immediate Joiners Only

Interested candidates can share their resume and the below details to vignesh-

Subject of the Email: International voice Process - Noida

Full name as 10th Marksheet :

Mobile Number:

Email Id:

Total Experience:

Relevant Years of experience:

International Client Experience(Y/N):

Current CTC:

Expected CTC:

Okay with rotational shift and Offs (Y/N):

Ready to work from office (Y/N):

Notice Period: Immediate Joiner

Current Location:

Having all Offer & relieving documents of previous companies:

Ex-employee of HCL (Y/N): IF yes, please share your SAP ID :

Please find the JD below.

Responsibilities

  • Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
  • Responding to queries regarding our products, services, data and client accounts
  • Managing multiple client queries at once
  • Utilizing workflow tools to manage your own workload
  • Contributing to the achievement of team targets including service levels and quality measures
  • Maintain accurate records of customer communication and discussions using the appropriate internal system/s
  • Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
  • Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
  • Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
  • Deliver great clients and consumers service and seek to exceed client / consumer expectation

Mandatory qualifications:

Excellent communication skills both verbal and written Mandatory.

A problem solving mind-set.

The ability to multi taskAble to work well as an individual and as part of a team

Minimum 12th is mandatory.

Perks:

Cab facility is Available (Home pickup & Drop)

5 Days working

  • International Voice Process Executive

    2 weeks ago

    Noida, Uttar Pradesh, India HCLTech Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.Designation: Customer SupportProcess: Inbound Calling. * No sales or upselling or cross selling. *Experience: 1 to 6 Yrs in Voice processShift: Rotational Shift and rotational Off*Candidates should be within 35 Kms from office location*Work...

  • International Voice Process Executive

    6 days ago

    Noida, Uttar Pradesh, India Workforce Management Consultancy Full time ₹ 5,97,000 per year

    No-1 IT Company Is Hiring for International Voice Telecom ProcessSalary Up-to - 4.75LPAMin exp required - 12 months in International Customer Service With Technical networking KnowledgeExcellent Communication Skills

  • International Voice Process Executive

    2 days ago

    Noida, Uttar Pradesh, India Capgemini Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Greetings from Capgemini,We are hiring for Customer Support (Prefer International Voice Process).Exp Min 1-3YearsNotice Period – Immediate - 15days.Education – Graduation Mandate.

  • International Voice Process

    3 hours ago

    Noida, Uttar Pradesh, India XpressEdu Full time ₹ 88,800 - ₹ 3,93,438 per year

    Walk-in Interview for Customer Support - AST (Applicant Support Team) - InternationalWe are hosting a Walk-in Interview for the role of AST (Applicant Support Team) in our International Voice ProcessJob Role: AST (Applicant Support Team)As an AST member, you will be the key point of contact for our applicants, ensuring their concerns are resolved efficiently...

  • International Voice Process

    2 hours ago

    Noida, Uttar Pradesh, India Mywhy Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    International Voice Process - Noida (Sector 81) Rotational Shifts & Week Offs Required Candidate profileMinimum 6 months experience in International BPO Undergraduate/Graduate in any discipline Excellent fluency in English Perks and benefits5 days working only Both side cabs

  • International Voice Process Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Reboot Xp Full time ₹ 37,000 per year

    Job DetailsProcess: International Voice Support(Night shifts)Salary:Experienced: Up to 37000(Based on current CTC and relevant experience)Qualification Criteria:Education: Graduation is mandatoryExcellent verbal communication skills in English

  • US Voice Process

    2 weeks ago

    Noida, Uttar Pradesh, India Ienergizer Full time ₹ 45,000 - ₹ 50,000 per year

    iEnergizer is hiring for International Voice Process || 45k -50k CTCPosition: Customer Care Executive- US Voice ProcessCompany: iEnergizerLocation: Noida (Work from Office)About the Role:We are hiring experienced professionals for our US Voice Process. The role involves handling international customer calls, resolving queries, and delivering excellent...

  • International Voice Process Executive

    1 week ago

    Noida, Uttar Pradesh, India Cognizant Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Greetings from CognizantDrive Type: VirtualRole: International Voice ProcessPosition: PEJob Location : NoidaShift : Night shiftWork Model: Work from officeNotice Period: ImmediateApply Here: Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats with a focus on resolving issues promptly and professionally.Provide accurate...

  • US Voice Process

    1 week ago

    Noida, Uttar Pradesh, India Expert Staffing Solutions New Delhi Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Service Executive - International Voice ProcessLocation: NoidaRole & Responsibilities:Handle inbound/outbound calls from international customers (US).Resolve customer queries in a polite, professional, and timely manner.Maintain high levels of accuracy while updating customer information in the system.Follow all process guidelines and...

  • Hiring For International Premium Voice Process

    7 days ago

    Greater Noida, Uttar Pradesh, India Wipro Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Customer Service Representative for Gurgaon LocationWe are looking for Voice Process - Inbound (International) who has prior experience in international voice process. Freshers are also welcome with excellent communication skillsJob Location: Gurgaon5 Days Work from Office (Both side transport)Work Experience0-30 monthsJob Description:Customer service...