Manager || DM || Operations || Birla Fertility

17 hours ago

Chandigarh, Chandigarh, India CK Birla Healthcare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Dear Candidates,

Greeting from Birla Fertility & IVF (A Unit of CKA Birla Healthcare Pvt. Ltd.). We are looking to hire Manager, Operations.

Minimum Education: Graduate

Locations: Chandigarh

Salary: As per company standard.

Pre-requisites for consideration of candidature:

  • 5+ years of experience in managing Operations, P&L & Revenue for a full unit / multiple units in reputed Fertility Clinic or Day-care Centre or Hospital.
  • Should have worked minimum 2 years on P&L, Revenue Generations & Conversion/Counselling for centre/hospital - Mandatory.
  • Should have handled a team of at least 4-5 members and be proficient in training

Role Summary:

Manager/ Deputy Manager, Operations is responsible to ensure a well administered center overall and deliver unparalleled level of patient care and service levels at customer touchpoints across the center Receptions, Billing, Call center, CRM, Pharmacy, OPD, Waiting lounge, Phlebotomy, F&B, Laundry, HK, Security (b) drive conversions and counselling.

Key Job Responsibilities:

  • Document, communicate and implement all front office SOPs: including grooming and communication guidelines to deliver exceptional patient service within the facility. Monitor and ensure compliance to these processes through rigorous checks and audits.
  • Gather periodic feedback on the quality of front office service from visitors, patients and their families & define action plan to improve the same.
  • Solve patient problems: attend to all patient and visitor escalations promptly. Identify the causes behind problems and offer solutions that can help address the problem within the shortest duration.
  • Store patient information and records as per protocol: ensure that all information is recorded, stored and shared accurately and safely.
  • Ensure patient safety: implement all emergency and code related protocols in the department. Ensure that staff are aware of their roles and trained to perform them well.
  • Complete all managerial responsibilities towards staff: delegate duties to staff to support the day-to-day operations of the unit and enable them to perform their responsibilities towards patients.
  • Maintain staff discipline and professionalism.
  • Ensure business targets of conversion and counselling are met, keep a strong vigil on revenue leakage.
  • Manage donor agencies, surrogacy agencies, regulatory compliance of the center.
  • Day to day issues and management of F&B vendor, Lab vendor, security agency, Housekeeping and Laundry agency to ensure timely execution and quality of service.
  • Ensure Hygiene and upkeep of the center as per defined KPI / standards.

Interested candidates can share updated resume on "". Also, please do refer your friends.

-

Regards,

Team HR

Birla Fertility & IVF

(A unit of CK Birla Healthcare Pvt. Ltd.)

  • SAP Document Management Expert

    2 days ago

    Chandigarh, Chandigarh, India beBeeDocumentManagement Full time ₹ 1,04,000 - ₹ 1,30,878

    We are seeking a highly skilled professional to manage, configure, and optimize the Document Management System (DMS) within the SAP environment.Key Responsibilities:Manage the complete document lifecycle including creation, storage, retrieval, version control, and archiving within SAP DMSConfigure and maintain metadata for accurate document categorization...

  • Regional Manager For Agri Business

    19 hours ago

    Chandigarh, Chandigarh, India Intelliworx Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Will lead the brand business of own agri-input products across the region in Punjab, Haryana & RajasthanDealer/distributor networksCo-ops, Govt. & large-scale buyers Sales Strategy & ExecutionMarket Analysis & PlanningTeam Leadership Required Candidate profileStrong Negotiation SkillsData analysis Advanced MS Excel Excellent Leadership...

  • Assistant Sales Manager

    18 hours ago

    Chandigarh, Chandigarh, India ECE Elevators Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionECE Elevators, a part of the prestigious Birla Group, has been a key player in the Indian market for over several decades. Known for its state-of-the-art elevators, ECE has established a significant presence in many of India's landmark buildings. ECE Elevators' commitment to quality and innovation has made it a trusted name in the elevator...

  • Operational Manager

    6 days ago

    Chandigarh, Chandigarh, India beBeeFacility Full time ₹ 9,00,000 - ₹ 12,00,000

    Facility Associate Job DescriptionWe are seeking a skilled Facility Associate to join our team. The successful candidate will be responsible for overseeing daily facility operations, ensuring adherence to standard operating procedures and maintaining comprehensive records.Key Responsibilities:Manage end-to-end facility and administrative operations under the...

  • Human Resources

    6 days ago

    Chandigarh, Chandigarh, India Adityabirlacapital Full time

    About part time job internshipSelected intern s day-to-day responsibilities include 1 Assist with recruitment processes including sourcing screening and scheduling interviews 2 Utilize MS-Excel to track candidate information create reports and analyze data 3 Navigate and utilize HRIS systems for employee records management 4 Collaborate with team...

  • Area Sales Manager Bhilai

    17 hours ago

    Chandigarh, Chandigarh, India Birla Opus Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Volume and Value Target : Plan and drive initiatives to establish focused products in market and maintain sustainable sale potential for focused products (in addition to regular range of products)Field Activations: Design and execute field marketing activities around the products with a view to increase adoption and depth including programs to create product...

  • Operational Facilities Manager

    5 days ago

    Chandigarh, Chandigarh, India beBeeFacility Full time ₹ 10,00,000 - ₹ 15,62,500

    Facility Associate Job DescriptionAt pw-physicswallah, we are seeking a skilled and experienced Facility Associate to join our team. The successful candidate will be responsible for managing end-to-end facility and administrative operations, ensuring optimal facility upkeep and compliance with standard operating protocols (SOPs).Key Responsibilities:Hands-on...

  • Operations Manager

    4 weeks ago

    Chandigarh, Chandigarh, India Cafe Coffee Day Full time

    Demonstrated leadership abilities, including team management, coaching, and mentoring, are crucial. - Knowledge of industry trends and competitive landscape. - Ability to travel to various locations within the designated area. - Familiarity with the industry or sector in which the company operates is important. Understanding market dynamics, trends, and...

  • HR Operations Manager

    6 days ago

    Chandigarh, Chandigarh, India Staffingine LLC Full time

    Job Title: HR Operations Manager Location: Zirakpur, Chandigarh Area.Experience Required: 5-10 YearsEmployment Type: Full-TimeHiring Time - ImmediateJob Summary: We're looking for a results-driven and highly motivated Sr. Human Resources Manager to manage end-to-end HR Operations for US Staffing and India Staffing. This role plays a vital part in driving...

  • Branch Manager Operations

    19 hours ago

    Chandigarh, Chandigarh, India Om Security and Cleaning Services Full time ₹ 20,000 - ₹ 2,50,000 per year

    Required Operation Manager for Security and manpower companyChecking mail and reply.Client meeting & coordination.Coordination for PAN India .Mail Drafting .Daily report with location check PAN India and report to General Manager.Coordination for Field officer / Branches Manger and checking for night visit.Resolve any grievances like bill, payment, PF ESI,...