Restaurant Hostess: Hotel

5 days ago

Pune, Maharashtra, India Sagar Fabrics Full time ₹ 2,16,000 - ₹ 2,64,000 per year

Job Summary:

The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming dining experience. She greets guests, manages reservations, organizes seating arrangements, and ensures excellent guest service from arrival to departure.

Key Responsibilities:

  • Warmly greet guests as they arrive and thank them as they leave.
  • Manage reservations, waitlists, and walk-in guests efficiently.
  • Escort guests to their tables, present menus, and introduce their server.
  • Coordinate table rotation and monitor dining room flow to optimize seating.
  • Handle guest inquiries and complaints courteously and professionally.
  • Maintain the cleanliness and presentation of the reception and waiting areas.
  • Communicate with servers and kitchen staff to ensure timely table readiness.
  • Maintain accurate reservation and guest records as required.
  • Assist with phone calls, take reservations, and answer questions about the restaurant and menu.
  • Support special events, promotions, or private dining arrangements as needed.

Required Skills & Qualifications:

  • High school diploma or equivalent; hospitality training is an advantage.
  • 2 - 3 Years experience as a hostess or front-of-house staff in a restaurant or hotel preferred.
  • Excellent verbal communication and interpersonal skills.
  • Well-groomed appearance with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment and handle busy seating periods.
  • Basic knowledge of reservation systems is an advantage.
  • Flexibility to work shifts, weekends, and holidays.

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person

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