
Process Expert Analytics
7 days ago
Hello Visionary
We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.
We provide extensive high-quality and cost-efficient Purchase-to-Pay services from purchasing to the processing of outgoing payments.
We work with a strongly integrated system and a highly automated purchasing process. Our customers receive state-of-the-art, easy-to-use Purchase-to-Pay (P2P) services. We deliver maximum value to the business by driving P2P optimization and digitalization using our entrepreneurial approach, and we support our customers' current and future business requirements with the help of our high level of process and automation competency.
Job Summary:Join our team as a Supply Chain & Customer Relationship Analyst. This entry-level role blends supply chain analytics with customer engagement, supporting data-driven decisions and ensuring high customer satisfaction. You'll work closely with internal teams and customers as an individual contributor
You'll make a difference by:Supply Chain Analytics:
- Collect, clean, and analyze supply chain data (transportation, inventory, vendor performance).
- Build dashboards and reports to track KPIs.
- Support automation initiatives and process optimization.
- Collaborate with cross-functional teams to identify bottlenecks and recommend improvements.
- Serve as a point of contact for customer inquiries and issue resolution.
- Monitor customer satisfaction metrics and feedback.
- Assist in onboarding new clients and vendors.
- Coordinate with internal teams to ensure timely delivery and service quality.
- Gather and update customer and market information (business drivers, value chain, operational issues).
- Maintain customer information in Salesforce (for forecasts and planning).
- Share customer knowledge with the Key Account Management (KAM) team.
- Assist in preparing proposals and key reporting.
- Help with sales and demand management activities.
- Support the identification of new business opportunities and value propositions.
- Contribute to the preparation of sales and revenue-related reports.
- Fresh graduates or up to 1 year of relevant internship/experience are welcome.
- Basic knowledge of supply chain concepts (procurement, logistics, inventory).
- Proficiency in Excel, Power BI, or other data visualization tools.
- Familiarity with ERP systems (SAP, Oracle) is a plus.
- Understanding SQL or Python for data analysis is desirable.
- Ability to use Salesforce and other IT/PC applications as required.
- Strong communication and interpersonal skills.
- Analytical mindset with attention to detail.
- Problem-solving ability and customer-centric approach.
- Team player with a proactive attitude.
Join us and be yourself
We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
This role is based in Bangalore, where you'll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.
We're Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.
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