Deputy Manager, Field Service

1 day ago

Greater Kolkata Area, India Whirlpool Corporation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Requisition ID:
68570

About Whirlpool Corporation
Whirlpool Corporation (NYSE: WHR) is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, the company reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers. Additional information about the company can be found at

Supervision of Service Partner Operations

  • Ensure quality of customer service provided by service partners Regularly monitor and help improve service quality parameters like open calls, same day closures, escalations of each service partner

Assist service partners in educating service engineers about the right attitude for handling customer interactions

  • Validate replacement calls and initiate the process from service end o Assist service partners in stock management for spare parts

Defect Management and Trade

  • Maintain trade partner satisfaction by providing timely resolution in case of defective products at the shop floor
  • Provide swift response to escalated customer issues raised by trade partners o Perform periodic stock checks at trade partner godowns and minimise stock defects and repair costs

Training of Service Engineers

  • Provide engineering solutions to issues faced by Service Engineers o Guide the service engineers to excel in soft skills and customer interaction Provide technical support to build expertise in specific product repairs and new products

Sales and Revenue

  • Promote sales of accessories, water products, spare parts and stabilisers to the service partners
  • Interface with service quality team and service partners to communicate targets and incentive scheme

Connect with us and learn more about Whirlpool Corporation

See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

  • Deputy Production Manager

    2 days ago

    Greater Delhi Area, India Super Circle Auto Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionSUPER CIRCLE is a leading manufacturer of automotive parts including brake pads, brake shoes, brake linings, roll brake linings, backing plates, unlined brake shoes, shims, and piston rings. The company exports its high-quality products to over 60 countries and operates 5 advanced manufacturing units. SUPER CIRCLE has adopted ISO9001,...

  • Deputy Branch Manager

    2 weeks ago

    Kolkata, India Health Insurance Care Full time

    Company Description Health Insurance Care provides information and access to affordable health insurance coverage under the Affordable Care Act for individuals and families. Our mission is to offer quality health insurance options that fit the diverse needs of our clients. Role Description This is a full-time, on-site role located in Kolkata for a Deputy...

  • Deputy Branch Manager

    20 hours ago

    Kolkata, West Bengal, India Health Insurance Care Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionHealth Insurance Care provides information and access to affordable health insurance coverage under the Affordable Care Act for individuals and families. Our mission is to offer quality health insurance options that fit the diverse needs of our clients.Role DescriptionThis is a full-time, on-site role located in Kolkata for a Deputy Branch...

  • Deputy Manager

    23 hours ago

    Pune/Pimpri-Chinchwad Area, India Zydex Industries Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionEstablished in 1997, Zydex Group is a specialty chemicals company dedicated to sustainable innovation. Operating in sectors such as Agriculture, Textiles, Paints & Waterproofing, and Roads, Zydex offers over 200 eco-friendly solutions in more than 40 countries globally. The company has a workforce of over 1,250 employees and is recognized...

  • Deputy Librarian

    2 weeks ago

    Greater Noida, India Bennett University Full time

    Job Title: Deputy Librarian Location: Bennett University, Greater Noida How to Apply: Interested candidates can send their CV to with the subject line: Post Applied for Deputy Librarian About Bennett University Bennett University, established by the Times Group, is committed to providing world-class education and creating a vibrant ecosystem for academia,...

  • Hiring For Deputy Manager

    21 hours ago

    Delhi, Greater Noida, NCR, Noida, India Success Stories Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    PROVANADeputy Manager (HRBP Role)Role: Deputy Manager – HRBPExperience Required: Minimum 10 years as a Deputy Manager / Manager with strong team handling experience and fluent communication skillsSalary: Up to 20 LPA Nandni@

  • Deputy Manager

    2 weeks ago

    Kolkata, West Bengal, India Bajaj Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Deputy Manager - SME Collections  Job Purpose  This position is open with Bajaj Finance Ltd. Duties and Responsibilities- Achieve collection targets of the assigned area, ensuring PL Roll Back targets/PSBL collection targets and meeting the target on cost of collections.- Control delinquency and focus on write-off management.- Ensure documented feedback...

  • Deputy Manager

    2 weeks ago

    Kolkata, India Bajaj Finance Full time

    Deputy Manager - SME Collections  Job Purpose  This position is open with Bajaj Finance Ltd. Duties and Responsibilities- Achieve collection targets of the assigned area, ensuring PL Roll Back targets/PSBL collection targets and meeting the target on cost of collections.- Control delinquency and focus on write-off management.- Ensure documented feedback...

  • Deputy Manager, Field Service

    3 weeks ago

    Kolkata, West Bengal, India Whirlpool Full time

    Requisition ID 68570 ABOUT WHIRLPOOL CORPORATION Whirlpool Corporation NYSE WHR is a leading kitchen and laundry appliance company in constant pursuit of improving life at home and inspiring generations with our brands The company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio including...

  • Deputy Director

    4 weeks ago

    Greater Delhi Area, India IILM Full time

    Position: Deputy Director - Chairperson's Office Location: Gurugram/Greater Noida/Lodhi Road An Opportunity to join the leadership team of one of India's premier educational groups, working directly with the Chairperson/CEO to drive strategic initiatives across multiple institutions. Position Overview:- A strategic role requiring exceptional analytical...