Team Lead
15 hours ago
Dear All,
Greetings from Flatworld Healthcare Services.
WE ARE HIRING
Job Title: Team Leader AR Caller (US Healthcare RCM)
Location: Bangalore
Shift: Night Shift
Experience: Years
Notice Period: Immediate Joiners Preferred
Employment Type: Full-Time, Permanent
Interested candidates can share their CVs at or contact Available between 01 AM - 10 PM).
Job Description: We are looking for an experienced Team Leader AR Caller with a strong background in US Healthcare Revenue Cycle Management (RCM). The ideal candidate should be able to lead a team of AR callers, monitor performance metrics, and ensure client SLAs are consistently met.
Key Responsibilities:
- Lead and manage a team of AR Callers handling US medical billing claims.
- Review daily work logs, productivity, and quality reports.
- Provide training, mentoring, and performance feedback.
- Handle client communication and escalations as needed.
- Identify process gaps and suggest improvements.
- Ensure timely follow-up and resolution of denied or unpaid claims.
- Drive performance to meet or exceed KPIs and client expectations.
Required Skills:
- Minimum 5 years of experience in AR Calling (US Healthcare) with 2+ years in a leadership role.
- Strong knowledge of denial management, follow-up, and payer-specific guidelines.
- Excellent communication and interpersonal skills.
- Proficient in using billing software.
- Ability to work in a fast-paced, target-driven environment.
- Willing to work in night shift (US hours).
Preferred:
- Immediate joiners
- Experience handling team size of 8 to 15 members
Perks & Benefits:
5 Days Working
Travel Allowance
Provident Fund & Gratuity
Medical Insurance
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