Technology Support

9 hours ago


Bengaluru, Karnataka, India JPMorganChase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

JOB DESCRIPTION

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Technology Support II at JPMorgan Chase within the Commercial & Investment Bank Team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

  • Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
  • Improve operational stability and availability through participation in problem management
  • Monitor production environments for anomalies and address issues utilizing standard observability tools
  • Assist in the escalation and communication of issues and solutions to the business and technology stakeholders
  • Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

  • 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
  • Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
  • Exposure to observability and monitoring tools and techniques
  • Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

  • Knowledge of one or more general purpose programming languages or automation scripting

ABOUT US



  • Bengaluru, Karnataka, India Vinebrook Technology Full time

    Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of...


  • Bengaluru, Karnataka, India Vinebrook Technology Full time

    Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of...


  • Bengaluru, Karnataka, India Vinebrook Technology Full time

    Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of...


  • Bengaluru, Karnataka, India Vinebrook Technology Full time

    Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of...

  • Technology Support II

    4 weeks ago


    Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time

    Job DescriptionJoin a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Commercial & Investment Bank, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows....


  • Bengaluru, Karnataka, India Avaso Technology Solutions Full time

    Company Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If youre a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help...


  • Bengaluru, Karnataka, India Advent Global Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Project Role : Technology Support EngineerProject Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with...


  • Bengaluru, Karnataka, India Fwd Creatives Full time

    Company DescriptionFwd Creatives is a digital agency based in UAE, specializing in web design, development, software, mobile applications, branding, marketing, and production.Role DescriptionThis is a full-time on-site role for an Information Technology Support Specialist located in Dubai. The IT Support Specialist will be responsible for providing technical...


  • Bengaluru, Karnataka, India Fwd Creatives Full time

    Company Description Fwd Creatives is a digital agency based in UAE, specializing in web design, development, software, mobile applications, branding, marketing, and production. Role Description This is a full-time on-site role for an Information Technology Support Specialist located in Dubai. The IT Support Specialist will be responsible for providing...


  • Bengaluru, Karnataka, India AVASO Technology Solutions Full time

    We are seeking an experienced OCM Administrator to manage and support Oracle Content Management environments. The ideal candidate will be responsible for configurations, access management, content publishing, asset lifecycle management, and coordination with development teams for headless CMS implementations. Role:Enterprise content management. Experience...