Assistant Manager – MHP BCSP

Min. Relevant exp. 10+ years
Job Summary
We are looking for an experienced and strategic
Assistant Manager—Recruitment & Vendor Management
to oversee talent acquisition efforts across APAC & EMEA. This role involves managing recruitment operations, vendor partnerships, and leading a team of Team Leads, Senior Recruiters, and Recruiters. The ideal candidate will have a strong background in regional hiring strategies, workforce planning, and vendor relationship management while ensuring compliance with local employment laws.

Key Responsibilities
Team Leadership & Recruitment Strategy:

• Lead, mentor, and manage a team of Team Leads, Senior Recruiters, and Recruiters across APAC & EMEA.
• Develop and implement scalable recruitment strategies aligned with business objectives and workforce planning.
• Set team goals, KPIs, and performance metrics, ensuring alignment with global recruitment objectives.
• Monitor and drive recruitment performance, optimizing sourcing channels and hiring workflows.
• Collaborate with internal stakeholders to support workforce planning and hiring priorities.
• Ensure compliance with company policies, hiring regulations, and industry best practices.
• Track recruitment metrics, analyze hiring trends, and generate reports for leadership review.
• Oversee end-to-end vendor relationships, including selection, onboarding, and performance evaluation.
• Build and maintain strong partnerships with external vendors, staffing agencies, and freelance recruiters.
• Negotiate contracts, service agreements, and pricing with vendors to ensure cost-effectiveness.
• Regularly assess vendor performance metrics, identifying areas for improvement and optimization.
• Ensure vendor compliance with company policies, background verification, and legal requirements.
• Monitor and evaluate vendor performance against predefined KPIs to ensure high service quality and timely fulfillment of hiring needs.
• Responsible for managing all stages of requisition activity using VMS technology, in-house portals, industry standards, and company policy
• Develop and maintain scalable workforce supply chain solutions as per business needs and client requirements.
• Work closely with leadership to analyze workforce demand, capacity planning, and hiring forecasts.
• Identify process gaps and propose data-driven improvements to enhance recruitment efficiency and vendor management operations.
• Implement automation and technology-driven solutions to improve recruitment and vendor management workflows.
• Ensure seamless onboarding of new programs and transition them into business as usual (BAU) operations.
• Drive cost savings initiatives without impacting service quality.
• Ensure adherence to regional hiring laws, employment regulations, and company policies in APAC & EMEA.
• Stay updated on market trends, salary benchmarks, and talent availability across both regions.
• Prepare and publish reports for management review to help in cost optimization and process improvements.
• Provide program Standard Operating Procedures (SOP) training and updates to suppliers and internal teams.
• Ensure timely resolution of escalations from internal stakeholders.

Required Skillset

• Proven experience in managing recruitment teams and vendor relationships across APAC & EMEA.
• Strong expertise in talent acquisition, workforce planning, and vendor management.
• In-depth knowledge of regional hiring practices, employment laws, and compliance standards.
• Excellent leadership, negotiation, and stakeholder management skills.
• Experience working with Applicant Tracking Systems (ATS), Vendor Management Systems (VMS), and recruitment tools.
• Data-driven mindset with the ability to analyze hiring metrics and optimize recruitment processes.
• Proficiency in MS Office (Excel, PowerPoint, Word) for data analysis and reporting.
• Ability to work across multiple time zones and manage diverse regional hiring needs.
• Experience with ticketing portals like ServiceNow, SFDC, Freshdesk, Zendesk, Jira (preferred).
• Knowledge of background verification requirements and compliance regulations.

Education:
Bachelor's degree in computer science, business, or a similar field.