Sales Executive

2 days ago

Guwahati, Assam, India Caps International Pvt Ltd Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Job Title:
 Sales Development Representative (SDR) – Inbound Lead Conversion & CRM Specialist

Location:
 [Insert Location or Remote]

Compensation:
 Base Salary + Commission

Department:
 Sales & Marketing

About the Role

We are looking for a motivated and detail-oriented 
Sales Development Representative (SDR)
 to join CAPS. This role is focused on 
rapid response to inbound leads generated from Meta (Facebook/Instagram) campaigns
, performing 
cold/warm calling
, 
messaging
, and 
maintaining excellent CRM hygiene
. Your goal is to convert new inquiries into qualified appointments and sales opportunities.

This role is ideal for someone who is energetic, organized, tech-savvy, and thrives in a fast-paced sales environment.

Key ResponsibilitiesLead Engagement

  • Call and message all inbound leads from Meta campaigns within defined response-time SLAs.
  • Conduct cold/warm outreach via phone, SMS, WhatsApp, email, and other channels as needed.
  • Qualify leads and identify their needs to determine fit for CAPS services.
  • Maintain high-volume daily outreach (calls + messages).

CRM Management

  • Accurately update, manage, and track all lead interactions in the CRM.
  • Maintain strict CRM organization and data hygiene—no missing fields, untracked calls, or unlogged notes.
  • Move leads through the pipeline based on activity, qualification, and outcomes.

Sales Support & Conversions

  • Schedule and confirm appointments for the sales team or conduct initial sales calls depending on structure.
  • Assist with follow-ups to ensure maximum lead conversion.
  • Hit weekly/monthly KPIs for calls, connection rate, qualification rate, and conversions.
  • Contribute directly to revenue growth through commissions on converted sales.

Qualifications

  • Prior experience in sales, cold calling, customer outreach, or appointment setting (preferred).
  • Excellent communication skills—comfortable speaking on the phone and writing professional messages.
  • Strong organizational and time-management skills.
  • Experience with CRM systems (e.g., HubSpot, GoHighLevel, Salesforce, etc.) preferred.
  • Ability to work independently, meet KPIs, and stay disciplined with outreach volume.
  • High energy, positive attitude, and strong persistence.

What We Offer

  • Competitive base pay.
  • Commission on sales
     based on performance.
  • Training and development in sales, CRM systems, and Meta lead funnels.
  • Opportunities for growth within CAPS.
  • Dynamic, supportive work culture.

Job Type
: Full-time

Pay
: ₹15, ₹30,000.00 per month

Benefits
:

  • Cell phone reimbursement
  • Flexible schedule
  • Internet reimbursement
  • Provident Fund

Education
:

  • Bachelor's (Preferred)

Language
:

  • Hindi (Preferred)
  • English (Preferred)
  • Assamese (Preferred)
  • Bengali (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location
: In person

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