Support Lead

A Production Support Lead is responsible for ensuring the stability, availability, and performance of production systems and applications. They lead troubleshooting, root cause analysis, and resolution of complex issues, communicate system status to business and management, and look for continuous improvement opportunities to enhance system monitoring,...

Description : Technical Support Lead (L1 Team & Incident Management)Key Skills : L1 Support Leadership, Incident Management, Crisis Communication, Process Optimization, Jira/Confluence, 24/7 OperationsYears of Experience : YearsLocation : ChennaiJob Summary : We are seeking a seasoned Technical Support Lead with 1014 years of specialized experience...

Job Title: Application Support LeadHigh Level Description:The Service Desk Lead takes ownership of operational support oversight, is hands-on with client support, and provides team mentorship.What youll be doingOperational Oversighto Monitor tickets, support emails, and SLAs, escalating issues when neededo Ensure that the assigned tickets are handled...

Key ResponsibilitiesProvide ongoing technical guidance and expertise in AWS and vendor-based products to resolve issues and optimize platform reliability. Oversee the assignment of operational tasks, shifting priorities to ensure timely completion and a balanced team workload. Lead daily standup meetings to surface blockers, align on priorities, and promote...

Greetings from CIARSS. CIAR Software Solutions Pvt Ltd is an Enterprise B2B software solution provider that digitalizes Food & Hospitality Industry. We are increasing Hotel & Restaurant Restaurant Software Hotel Management System.Urgent opening for Technical Support Lead.Candidate must have good communication in both Hindi and English. Also interpersonal...

About DatazoicDatazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic's flagship product, Prism, is a one-stop shop for all of your data...

Amura's VisionWe believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain.Billions of healthier brains, sitting in healthier bodies, can solve problems that defy solutions today — including existential threats. This will make the world richer beyond imagination and...

About the teamOur highly dedicated Services team has both the art and the science for delivering customer satisfaction.People in the team share a passion for helping our clients to surpass their digital business goals.They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower...

 About the teamOur highly dedicated Services team has both the art and the science for delivering customer satisfaction.People in the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to...

Diagnose,troubleshoot software issue, offering prompt & effective solutions. Guide customers through the installation, setup,configuration processes of the software. Collaborate with the development team to relay customer feedback and improvementsProvident fund