Support Lead

Application Support LeadAbout the RoleWe are seeking a highly skilled Technical / Application Support Lead to oversee our support operations and ensure smooth delivery of services to clients. The ideal candidate will have strong technical knowledge, leadership qualities, and the ability to manage escalations effectively while mentoring the support team.Key...

Description : Technical Support Lead (L1 Team & Incident Management)Key Skills : L1 Support Leadership, Incident Management, Crisis Communication, Process Optimization, Jira/Confluence, 24/7 OperationsYears of Experience : YearsLocation : ChennaiJob Summary : We are seeking a seasoned Technical Support Lead with 1014 years of specialized experience...

Job Title: Application Support LeadHigh Level Description:The Service Desk Lead takes ownership of operational support oversight, is hands-on with client support, and provides team mentorship.What youll be doingOperational Oversighto Monitor tickets, support emails, and SLAs, escalating issues when neededo Ensure that the assigned tickets are handled...

About DatazoicDatazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic's flagship product, Prism, is a one-stop shop for all of your data...

Job Title: Bilingual L1 Support LeadLocation: JapanExperience: 5+ YearsJapanese Proficiency: JLPT N3 / N2 (Mandatory)Job Description:We are seeking a Bilingual L1 Support Lead to provide first-level technical support, manage user tickets, and coordinate with internal IT teams. The ideal candidate should be able to communicate effectively in both Japanese and...

Amura's VisionWe believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain.Billions of healthier brains, sitting in healthier bodies, can solve problems that defy solutions today — including existential threats. This will make the world richer beyond imagination and...

About the teamOur highly dedicated Services team has both the art and the science for delivering customer satisfaction.People in the team share a passion for helping our clients to surpass their digital business goals.They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower...

Location: Mumbai / ChennaiEmployment Type: Full-TimeTiming: 9:30 AM – 6:15 PM (IST)Experience: 5to 7 Years (Overall) | 3+ Years (Relevant in support )What You'll DoLead the support and maintenance of Pega-based applications ensuring uptime, stability, and high performance.Manage incident resolution, root cause analysis, and service requests...

Experience: 5+ YearsJapanese Level: JLPT N3 / N2 (Mandatory)Job Description:We are looking for a Bilingual L3 Support Lead to handle advanced technical support issues, manage escalations, and coordinate with onsite teams. The candidate should be able to communicate effectively in both English and Japanese and work closely with development teams to resolve...

 About the teamOur highly dedicated Services team has both the art and the science for delivering customer satisfaction.People in the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to...