Application Support Lead

2 days ago


Chennai, Tamil Nadu, India Digital Kindle Technologies Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Application Support Lead

About the Role

We are seeking a highly skilled Technical / Application Support Lead to oversee our support operations and ensure smooth delivery of services to clients. The ideal candidate will have strong technical knowledge, leadership qualities, and the ability to manage escalations effectively while mentoring the support team.

Key Responsibilities:

  • Lead and manage the technical/application support team to ensure timely resolution of incidents, service requests, and escalations.
  • Act as the primary point of contact for critical issues and provide hands-on technical expertise when required.
  • Ensure adherence to SLAs, operational processes.
  • Drive continuous improvement initiatives to enhance application stability and support efficiency.
  • Mentor, coach, and upskill support engineers to build a high-performing team.
  • Support application upgrades, patches, and deployments with minimal downtime.
  • Provide regular reporting on team performance, incident trends, and customer satisfaction.
  • Required Skills & Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3+ years of experience in technical/application support.
  • Excellent problem-solving, troubleshooting, and analytical skills.
  • Strong communication and management skills

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Work Location: In person



  • Chennai, Tamil Nadu, India Datazoic Machines Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Application Support LeadHigh Level Description:The Service Desk Lead takes ownership of operational support oversight, is hands-on with client support, and provides team mentorship.What youll be doingOperational Oversighto Monitor tickets, support emails, and SLAs, escalating issues when neededo Ensure that the assigned tickets are handled...


  • Chennai, Tamil Nadu, India Datazoic Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About DatazoicDatazoic is an innovative FinTech growth stage startup that is disrupting the traditional passive way Wall Street Capital market firms perceive data and instead empowering these firms with powerful, actionable data analytics for intelligent real-time decision-making. Datazoic's flagship product, Prism, is a one-stop shop for all of your data...


  • Chennai, Tamil Nadu, India UPS Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • Application Lead

    5 days ago


    Chennai, Tamil Nadu, India Placewell HRD Consultants Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    As an Application Lead, you will oversee the Sitecore Application Development team for Rabobank, a prominent financial institution focused on improving customer experiences through innovative solutions. Your typical day will involve guiding your team in the design and development of Sitecore solutions, ensuring that projects are executed successfully...


  • Chennai, Tamil Nadu, India UPS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...


  • Chennai, Tamil Nadu, India UPS Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...


  • Chennai, Tamil Nadu, India UPS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...


  • Chennai, Tamil Nadu, India UPS Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...


  • Chennai, Tamil Nadu, India UPS Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et...


  • Chennai, Tamil Nadu, India Pravi HR Advisory Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title : Head - Production & Application Support (Banking Domain)Location : ChennaiExperience : 20 years Lead enterprise-wide production & application support across CBS, CRM, Payments, and Digital Banking systems. Looking for a senior leader with deep banking application expertise (23 domains) to drive stability, governance, and transformation.Job...