Customer Care Executive

2 weeks ago

HSR Layout Bengaluru Karnataka, India Gowelnext Solutions Private Limited Full time ₹ 1,60,000 - ₹ 2,70,000 per year

We are looking for a CSE to join our team Gowelnext Solutions PVT LTD. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers In Hand Salary 16000/- and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Types: Full-time, Permanent, Fresher

Pay: ₹16, ₹27,398.99 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • Telugu (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer

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