Client Support
2 weeks ago
Job Summary:
The Client Support & Operations Executive for the Google My Business (GMB) process at Sekel Technologies Private Limited is responsible for optimising and maintaining Google My
Business listings for our clients. This role ensures accurate information, positive online
reputation, and visibility on Google for clients in the digital marketing industry.
Key Responsibilities:
GMB Listing Management:
● Create, claim, and manage GMB listings.
● Optimize listings with accurate information and appealing content.
Data Accuracy and Consistency:
● Regularly update GMB listings for accuracy.
● Ensure NAP consistency across platforms.
● Calling dealers to gain access of GMB profiles
Review Management:
● Monitor and respond to customer reviews.
● Encourage positive reviews and address negatives effectively.
Insights and Analytics:
● Use GMB Insights and analytics tools to track performance.
● Provide data-driven insights and reports to clients.
● Calling dealers/ clients to gain insight and help them with any issues
Category and Attribute Optimization:
● Analyze and optimize categories and attributes for better visibility.
Compliance and Guidelines:
● Stay updated on GMB policies.
● Resolve listing-related issues.
Cross-functional Collaboration:
● Collaborate with other teams to provide holistic digital marketing solutions.
Qualifications:
● Bachelor's degree preferred.
● Experience in GMB management, local SEO, or digital marketing is a plus.
● Strong communication
● Analytical mindset with attention to detail.
● Understanding of SAAS-based products and digital marketing concepts is a bonus.
● Knowledge of local SEO is a plus.
● Proficiency in Microsoft Excel for data analysis and reporting is required.
● Additional : Bing places, Apple Business profile creation and Facebook store pages
creation will be plus points.
Job Types: Full-time, Permanent, Fresher
Pay: ₹275, ₹300,000.00 per year
Work Location: In person
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