Client Support

2 weeks ago


Yerawada Pune Maharashtra, India Sekel Tech Full time ₹ 2,75,000 - ₹ 3,00,000 per year

Job Summary:

The Client Support & Operations Executive for the Google My Business (GMB) process at Sekel Technologies Private Limited is responsible for optimising and maintaining Google My

Business listings for our clients. This role ensures accurate information, positive online

reputation, and visibility on Google for clients in the digital marketing industry.

Key Responsibilities:

GMB Listing Management:

● Create, claim, and manage GMB listings.

● Optimize listings with accurate information and appealing content.

Data Accuracy and Consistency:

● Regularly update GMB listings for accuracy.

● Ensure NAP consistency across platforms.

● Calling dealers to gain access of GMB profiles

Review Management:

● Monitor and respond to customer reviews.

● Encourage positive reviews and address negatives effectively.

Insights and Analytics:

● Use GMB Insights and analytics tools to track performance.

● Provide data-driven insights and reports to clients.

● Calling dealers/ clients to gain insight and help them with any issues

Category and Attribute Optimization:

● Analyze and optimize categories and attributes for better visibility.

Compliance and Guidelines:

● Stay updated on GMB policies.

● Resolve listing-related issues.

Cross-functional Collaboration:

● Collaborate with other teams to provide holistic digital marketing solutions.

Qualifications:

● Bachelor's degree preferred.

● Experience in GMB management, local SEO, or digital marketing is a plus.

● Strong communication

● Analytical mindset with attention to detail.

● Understanding of SAAS-based products and digital marketing concepts is a bonus.

● Knowledge of local SEO is a plus.

● Proficiency in Microsoft Excel for data analysis and reporting is required.

● Additional : Bing places, Apple Business profile creation and Facebook store pages

creation will be plus points.

Job Types: Full-time, Permanent, Fresher

Pay: ₹275, ₹300,000.00 per year

Work Location: In person



  • Pune, Maharashtra, India THE DIGITAL GROUP Full time

    Role and Responsibility Details Cultivating solid relationships with clients through the provision of exceptional after-sales service Creating a positive onboarding experience for new clients Regularly interacting with clients through telephone calls email communications or online meetings Identifying ways to overcome clients initial dislike of company...

  • Client Support

    4 days ago


    Pune, Maharashtra, India Sekel Tech Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Job SummaryThe Client Support & Operations Executive for the Google My Business (GMB) processat Sekel Technologies Private Limited is responsible for optimising and maintaining GoogleMy Business listings for our clients. This role involves proactive engagement with the dealernetwork and clients to ensure accurate information, seamless onboarding, improved...

  • Client Support

    1 week ago


    Malad, Mumbai, Maharashtra, India Vibe Copilot Full time ₹ 2,40,000 per year

    We are looking for a proactive and customer-focused Client Support & Training Specialist to join our team. This role involves visiting client sites to provide hands-on training for their teams on our application and system, offering ongoing support, and resolving technical or usage issues promptly. You will be the key point of contact for ensuring client...


  • Pune, Maharashtra, India Outmarch Full time

    Job Summary Outmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. We’re specifically looking for a Customer Success Intern who will roll up their sleeves and lead a team from inside the trenches. Objectives of this Role: - Own overall relationship with assigned...


  • Pune, Maharashtra, India TIAA Global Business Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Analyst II - Nuveen Global Client ServicesClient Support Specialist The Client Support Specialist is responsible for handling escalated questions, comments, and complaints regarding the company's products or services. Under limited supervision, this job provides guidance, assistance, coordination and follow-up on complex problems, while ensuring their...


  • Pune, India UpThink Full time

    **About Company**: **Description**: Client Support Executive will assist our clients with issues regarding our services to end-users. He/she will ensure that the queries are passed on to the relevant teams and are resolved within deadlines so as to ensure seamless coordination between all stakeholders. **Location**: Pune (On-Site, Except for COVID...


  • Wagle Estate, Thane, Maharashtra, India ProntoSys IT Services Full time

    Prontosys IT Services is seeking a proactive and dedicated Support Executive to provide exceptional client support and ensure seamless communication between clients and internal teams. This role is crucial in delivering high-quality service and maintaining strong client relationships. Key Responsibilities: - Act as the primary point of contact for client...


  • Mumbai, Maharashtra, India S&P Global Full time

    **Associate, Client Support**: - Mumbai, India; Ahmedabad, India; Islamabad, Pakistan - Operations Group - 317000 **Job Description**: **About The Role**: **Grade Level (for internal use)**: 07 - The Team: Client Support is a global team based in Mumbai, Ahmedabad and New York that provides support to investment professionals on the Visible Alpha...


  • Pune, Maharashtra, India ICE Data Services Full time US$ 90,000 - US$ 1,20,000 per year

    Job PurposeThe position requires a professional to support a team of associates providing high-level technical and customer support to clients, internal teams, ensuring their satisfaction and maximizing their experience. Key responsibilities include handling troubleshooting queries, escalating issues, resolving complex problems, and building strong...

  • Client Services

    2 weeks ago


    Mumbai, Maharashtra, India U-TO solutions Full time

    **Summary of Position**: **Key Responsibilities (Job Description)**: - Must have experience in Application support(non-technical) along with regular customer support. - Need to have ability to understand the complex Applications. Having ERP support experience is an added advantage. - Interact with clients and build relationships with them while ensuring...