Trading customer care
2 days ago
Salary - 5 lpa
Exp - 2-3 years
Role Description
This is a full-time on-site role based in Bengaluru for a Trading Customer Care Associate. The role involves providing exceptional customer support and service within the trading industry by assisting clients with inquiries and resolving issues. You will handle live customer interactions, analyze customer needs, and ensure customer satisfaction by providing clear and effective communication. Additionally, you will collaborate with team members to improve service processes and maintain customer loyalty.
Qualifications
- Proficient in Customer Support, Customer Satisfaction, and Customer Service
- Strong Communication skills for clear and professional interactions
- Possesses solid Analytical Skills for problem-solving and identifying customer needs
- Ability to work independently, as well as collaborate in a team environment
- Experience in the trading or financial industry is preferred
- Demonstrated ability to manage and resolve customer inquiries efficiently
- Bachelor's degree or equivalent experience in a related field
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