Trading customer care

7 days ago


Bengaluru, Karnataka, India 1path2peace Full time ₹ 2,40,000 - ₹ 4,80,000 per year

Salary - 32k

Exp - 1-2 years

Role Description

This is a full-time on-site role for a Trading Customer Care Specialist, located in Bengaluru. The role involves providing excellent customer service by addressing client inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include managing customer interactions, offering timely support, and collaborating with internal teams to enhance service delivery. The role also requires maintaining detailed records of customer interactions and contributing to process improvements for a seamless customer experience.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Strong Communication skills, both verbal and written
  • Analytical skills to identify and resolve customer issues effectively
  • Ability to work well in a team and independently
  • Familiarity with trading or financial services is a plus
  • Bachelor's degree or equivalent work experience preferred

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