CRM Executive

5 days ago

Jodhpur, Rajasthan, India Zigsaw Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Job Title: CRM Executive Company Overview: Zigsaw is a leading company in the None industry, specializing in providing top-notch CRM services.
Role and Responsibilities:
  • Coordinate with the project team to provide construction updates to customers
  • Prepare demand notes and send them to customers, follow up on payments
  • Coordinate with customers and banks for loan, TPA, PTM, and NOC related matters
  • Follow up with customers for completion of all documentation formalities after sales
  • Manage and ensure after-sales activities, providing complete customer support until handover of Villa possession
  • Maintain collection reports, MIS, and other relevant reports
  • Reconcile customer accounts with the accounts department
  • Coordinate with an advocate for agreements registration and ensure accuracy and completeness of all required documents
  • Coordinate with customers for signing of maintenance and club agreements
  • Coordinate with brokers and accounts department for payment of brokerage as per company rules
  • Printing of various agreements, letters, and documents related to possession
  • Process cancellation and refund payments as per company policies
  • Obtain APF approvals from banks and financial institutions
  • Follow up with banks for loan disbursement and installment as per demand raised
Candidate Qualifications: Graduate/Post-Graduate Age: 23 to 30 years Experience: 3-5 years in sales in a real estate company Skills:
  • Excellent communication, presentation, and retention skills
  • Sales and marketing expertise with a positive attitude and ability to work in a team
  • Proficiency in CRM software and systems
  • A natural ability to establish instant rapport with clients
  • Youthful, dynamic, aggressive, result-oriented, and a self-starter
Other Requirements:
  • Must have a valid two-wheeler license
  • Willingness to work on weekends

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