M365 Administrator

Join us on a journey of endless possibilities

At Strada, possibility isn't just a promise – it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you'll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

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Job Description:
The M365 Administrator - MS Teams supports the overall administration of MS teams and Microsoft 365 applications and services, focusing on day-to-day operations and user support. This role is essential for maintaining the functionality and performance of the MS teams and M365 environment.

Key Responsibilities
1. Teams and Telephony Solutions
Assist in setting up and managing Microsoft Teams for collaboration, including channels and meetings. Support the integration of telephony solutions within Teams to enhance communication.

2. Exchange and Email Management
Assist in the administration of Exchange Online, including managing mail flow, distribution lists, and mailbox configurations.
Provide support for email-related issues, ensuring effective communication across the organization.
2. OneDrive Administration
Support OneDrive for Business management, ensuring user access and data integrity.
4. Device Management with Intune and Autopilot
Assist in deploying and managing devices using Microsoft Intune and Autopilot, ensuring compliance with organizational policies.
Monitor device enrolment and management issues, providing troubleshooting support as needed.
5. Security and Compliance
Help configure security settings and compliance requirements for Microsoft Teams
Collaborate with IT and security teams to maintain compliance with industry standards.
6. User Support and Training
Provide training and support to end-users on MS teams and Microsoft 365 applications and features.
Document processes and maintain configurations related to Microsoft Teams.
7. Performance Monitoring and Troubleshooting
Monitor system performance and assist in troubleshooting issues to minimize downtime and disruptions.
Stay informed about new features and capabilities of Microsoft Teams, providing feedback for improvements.
8. Documentation and Process Management
Document and maintain Microsoft Teams configurations, processes, and procedures.
Collaborate with senior administrators to implement best practices and optimize system performance.

Qualifications
Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).
2+ years of experience in Microsoft 365 administration or IT support.
Familiarity with Microsoft 365 applications, including Exchange, Teams, Intune, and Autopilot, with at least one year experience in managing Teams telephony and MS teams configurations.
Basic knowledge of PowerShell and scripting is preferred.
Strong communication skills and a customer-oriented mindset.

At Strada, our values guide everything we do:

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.