PTE Demo Trainer

2 weeks ago

Delhi, Delhi, India Leap Finance Full time ₹ 6,00,000 - ₹ 12,00,000 per year
Job Description

About Us

We are building this and this and this.
In short, we are building the platform to drive global careers for millennials from emerging economies. We work at the exciting intersection of the 2 hottest trends around - edtech & fintech And we love that we succeed as a business while powering the dreams of talented students

Founder Profile

Arnav Kumar is a graduate of IIT Kharagpur. Leap is his second company and he has raised more than $30M in capital for his startups. In his last role, he was a VC investor with SAIF Partners (Now Elevation Capital), which is an early investor in Paytm, Meesho, Urban Company, Unacademy, and many other unicorns. He thinks and tweets about Product, Business Models, and Company Building, here.

Vaibhav Singh is a graduate of IIT Kharagpur. He spent his first 6 years at Deutsche Bank, across Singapore & Sydney to manage a $3Bn flow book. He has built 2 fintech startups before, as a founding member of CapitalFloat and Incred, both pioneering businesses valued >$500Mn. The Leap team has a fine balance of industry experience (edtech, fintech, study abroad) and technical skills (engineering, product, design).

About Role

We're disrupting PTE education in India and have gained the trust of more than 1,000 delighted students in a very short period of time. We are looking to expand our team of PTE educators to provide PTE education to thousands more and help them achieve their dreams of studying abroad.

The charter for this role will include:
  • Assess customers' needs and provide assistance and information on product features
  • Ensure high levels of customer satisfaction through excellent sales service
  • Answer customer queries
  • Process POS (point of sale) purchases
  • Go the extra mile to drive sales
  • Follow and achieve the departments sales goals on a monthly, quarterly, and yearly basis
  • Remain knowledgeable on products offered and discuss available options
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
Ideal Persona:
  • Taught PTE for at least 6 months or prior experience as a Sales Associate or Fresh Graduate
  • Basic understanding of sales principles and customer service practices
  • Proficiency in communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Graduate Degree in any discipline preferably BA/MA in English
Perquisite for this role will include:
  • 4 hours of online demo sessions; 6 days a week. (5:00 PM 10:00 PM, or 6:00 PM 11:00 PM)
  • Interact with students, get them enrolled & start their PTE journey
Life @ Leap Mutual Respect

We love people who are relentlessly resourceful. Find your way out. Focus on the possibilities instead of the problems.

Bias for Action

We take calculated risks backed by data and information available and encourage fail fast to find the best solutions as soon as possible.

Learn & Get Better

Continuous learning and improvement is the key. We dont stop learning. We treat feedback as a gift and as an opportunity to get better.

Growth Mindset

We operate with a growth mindset and not a mindset of fear or judgement. You are in control of your own ability to learn and improve. We love Resilience.

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