International Voice Process Executive

2 days ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives for our International Voice Process. In this role, you will handle inbound/outbound calls, resolve customer queries, and deliver exceptional service to clients across global markets.

Role & responsibilities

  • Handle customer interactions via phone calls for international clients
  • Resolve product or service-related issues promptly and professionally
  • Maintain customer satisfaction through effective communication and problem-solving
  • Meet performance metrics such as call quality, response time, and customer satisfaction
  • Collaborate with team leads and managers for continuous improvement

Required Skills:

  • Excellent spoken English and communication skills
  • Should have at least 6 months of International BPO voice experienece
  • Willingness to work in night shifts and rotational shifts
  • Strong problem-solving skills and customer-oriented attitude
  • Ability to handle pressure and meet deadlines

Benefits:

  • Attractive salary and performance-based incentives
  • Transport facility (based on shift and location)
  • Professional work environment and growth opportunities

Intrested candaidte can reach to below recruiter

Divya

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