Product Documentation Expert

6 days ago

Bhilai, Chhattisgarh, India Arosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

LeadAngel is a B2B lead management and routing platform that helps businesses accelerate sales cycles through advanced lead matching, routing, and distribution capabilities. We integrate with leading CRMs like Salesforce, HubSpot, and Microsoft Dynamics to help Sales and Marketing teams work smarter and faster.

Role Overview

We're looking for a Product Documentation Expert who can turn complex SaaS platform features and integration workflows into clear, user-focused documentation and engaging learning content. In this role, you'll create structured product documentation as well as help videos, scripts, and visual content that improve product adoption and customer experience.

You'll collaborate closely with Product, Engineering, QA, and UX teams to maintain accurate, up-to-date documentation across the platform and deliver content that supports both internal teams and end users.

Key Responsibilities

  • Create, update, and maintain comprehensive product documentation, including user guides, integration workflows, API references, onboarding content, and release notes.
  • Script and produce help videos and walkthrough content that explain product features and workflows in a simple, engaging way.
  • Participate in Agile sprints and stand-ups to stay aligned with product development timelines and upcoming documentation deliverables.
  • Work closely with Product Managers, Engineers, QA, and UX teams to gather technical information and translate it into clear and structured content.
  • Organize documentation for easy navigation and discoverability, applying sound information architecture principles.
  • Use visual aids such as screenshots, diagrams, and step-by-step instructions to enhance understanding.
  • Manage internal and external documentation using tools like and Zendesk (Markdown and Visual Editor).
  • Maintain editorial consistency across all documentation, help videos, and in-app content.
  • Collaborate with the UX team to write clear tooltips, feature descriptions, and in-app help text.
  • Keep all documentation and videos in sync with each product release to ensure accuracy and timeliness.

Required Skills & Qualifications

  • 2+ years of experience in technical writing or product documentation for SaaS platforms.
  • Strong ability to write clear, structured, and accurate content for both technical and non-technical audiences.
  • Hands-on experience creating user guides, integration docs, and release notes.
  • Familiarity with CRM platforms (Salesforce, HubSpot, Microsoft Dynamics) or similar B2B integrations is a plus.
  • Proficiency in content management systems such as or Zendesk.
  • Working knowledge of Markdown and HTML for documentation formatting.
  • Ability to work collaboratively in Agile development environments.
  • Strong attention to detail, excellent communication skills, and a structured approach to content organization.

Why Join LeadAngel

  • Take ownership of end-to-end product documentation for a fast-growing SaaS platform.
  • Collaborate with a close-knit product team and work on documentation that impacts real users.
  • Build expertise in documenting complex integrations and workflows in the CRM and lead management space.

Enjoy flexibility, learning opportunities, and the chance to shape documentation strategy as we scale.

Job Type: Full Time

Job Location: Bhilai C.G. India

  • Content & Documentation Expert

    4 days ago

    Bhilai, Chhattisgarh, India Arosys Technologies (P) Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role OverviewWe're looking for a Content & Documentation Expertwho can craft clear, engaging, and well-structured content across multiple formats. This role involves creating marketing content (such as blogs, web pages, and product write-ups) as well as maintaining detailed, easy-to-follow product documentation and knowledge base articles.The ideal candidate...

  • Content & Documentation Expert

    2 days ago

    Bhilai, Chhattisgarh, India Arosys Technologies P Ltd Full time ₹ 3,36,000 per year

    Location: Supela, Bhilai, ChhattisgarhExperience Required: 2+ YearsDepartment: Content & Product DocumentationCompany: Vyakar Technologies Pvt. Ltd.About Vyakar TechnologiesVyakar Technologies Pvt. Ltd. is a growing technology company delivering innovative SaaS solutions in marketing and sales automation. We thrive on creativity, collaboration, and...

  • BDE (Business Development Executive)/Business Development Manager-Durg

    2 weeks ago

    Bhilai, Chhattisgarh, India 2050 Healthcare Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    About 2050 Healthcare:2050 Healthcare is a rapidly growing healthcare services company committed to delivering accessible and affordable healthcare solutions. We connecting patients with qualified doctors and healthcare providers , Expert in Rehab care and Homecare Services..Job Summary:We are looking for a dynamic and motivated Business Development...

  • SAP Executive

    1 week ago

    Bhilai, Chhattisgarh, India Pawan Industries Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Key Responsibilities:1. Dispatch & Logistics:· Coordinate with dispatch and logistics teams for vehicle allotment and material movement.· Create and manage outbound delivery and dispatch documentation in SAP (SD Module).· Ensure real-time updates of vehicle status through VTS integration.· Generate gate passes and transport challans using SAP.· Track...

  • Electrical Engineer

    2 weeks ago

    Bhilai, Chhattisgarh, India Acme automation private limited Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    We are looking for a skilled Electrical Production Technician (or Engineer) to support the electrical aspects of our production process. The role involves assembling, testing, troubleshooting, and maintaining electrical components and systems in a manufacturing setting.Key Responsibilities:Assemble and wire electrical panels, control systems, and other...

  • AI Engineer

    3 hours ago

    Bhilai, Chhattisgarh, India Riverhouse technologies Full time ₹ 3,71,284 - ₹ 6,67,291 per year

    We're seeking a Junior AI Engineer with at least one year of hands-on experience tohelp us design and refine Large Language Model (LLM)–based products for theEdTech industry. You'll work closely with senior engineers to create AI-driven tools thatenhance learning experiences, leveraging OpenAI and Azure OpenAI technologies. Thisis an exciting opportunity...

  • HR Executive

    2 days ago

    Bhilai, Chhattisgarh, India Techment Technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionWe are seeking an HR Executive with a strong focus on HR Business Partner (HRBP) activities to join our Bhilai office. The role requires close collaboration with business leaders, managers, and employees to drive people initiatives, support talent development, and strengthen organizational culture.Roles & ResponsibilitiesAct as a Business...

  • Flutter Developer

    2 weeks ago

    Bhilai, Chhattisgarh, India Logixhunt Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We are seeking a skilled Flutter Developer to join our development team. The ideal candidate will be responsible for designing and building high-quality cross-platform mobile applications for Android and iOS using the Flutter framework. You will collaborate closely with designers, product managers, and backend developers to deliver smooth, scalable, and...

  • Automation Tester

    6 days ago

    Bhilai, Chhattisgarh, India Arosys Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are seeking a skilled Automation Tester proficient in Java, Selenium WebDriver, and API testing. You will be responsible for developing and maintaining automation frameworks and scripts to improve testing efficiency and product quality.Key Responsibilities:Develop, maintain, and execute automated test scripts using Java + Selenium WebDriver.Automate API...

  • Automation Tester

    5 hours ago

    Bhilai, Chhattisgarh, India LeadAngel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Automation TesterJob Summary:We are seeking a skilled Automation Tester proficient in Java, Selenium WebDriver, and API testing. You will be responsible for developing and maintaining automation frameworks and scripts to improve testing efficiency and product quality.Key Responsibilities:Develop, maintain, and execute automated test scripts using Java +...