
Client Implementation
4 days ago
Role & responsibilities
- Completes US Client shell set up/dashboard creation in Prism (HRIS) for new clients.
- Completes essential new US client duties, including running the first payroll(s) and training new clients.
- Acts as a liaison between internal stakeholders.
- Develops and executes a well-established implementation project plan with a strong understanding of effective project management skills.
- Consults with US clients to determine payroll, HR, and benefit needs.
- Manages multiple client implementations and effectively implements major accounts.
- Recognizes US Clients business concerns and recommend sand implements appropriate solutions.
- Maintains Client Space (CRM) by updating milestones, tasks, and other related items.
- Works with Business Consultant to initiate the Client Implementation process.
- Reviews and audits Clients payroll and HR data for accuracy.
- Responsible for understanding our Service Types and Service Model, in order to better facilitate client transition to the ongoing Service Model.
Preferred candidate profile
- HR/Payroll Outsourcing and/or PEO industry knowledge required
- US Client experience is mandatory
- HRIS/CRM/Systems experience
- Payroll & Tax subject matter knowledge
- Analytical skills
- Time management skills
- Excellent written and verbal communications
- Project management skills
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