Solution consultant

5 days ago

Guwahati, Assam, India ACG Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Strategic

  • Leverage technical expertise to ensure client engagement in building solutions catered to their requirements


• To be a strategic influencer for providing ACGI standard solutions


• Capturing technology and industry trends and providing feedback to Strategy and Product team

  • Support sales strategy in response to market and competitors behaviour.


• Build lasting relationships with customers Functional Core:


• Analysis of User Requirement Specification (URS) to clarify project scope which matches our capabilities, scope which is not available but feasible to offer and scope which is out our capabilities


• Responsible for ensuring full clarity is provided to Project Manager on the technical scope of the project via project scope document


• Conduct Site Visits & Line study to identify the key technical deliverables for the enquiry alongwith running ACGI products (if any)


• Collect Customer Site details (dimensions or samples etc) for feasibility

  • Feasibility/POC on customer samples using existing product along with Operations


• Customer demo before PO (only standard products) & timeline coordination along with Operations

  • To work closely with Service Team lead in taking ownership of the region to build & sustain relations with customers & ensuring customer delight Internal process
  • Prepare and share a Change Request (CR) for scope which demands customization
    • Impact analysis or Gap analysis document (wrt tech specs)
  • Feasibility report with bifurcation of Minor or Major customization.
  • Effort estimation and duration from CFTs for customized projects
  • Build quotations based on project scope
    • Share customer URS with internal team with initial level analysis & comments
  • Coordinate feasibility/POC setup with Operations


• Technical Coordination with cross functional teams for setup, materials, etc to get immediate answers (timelines & deliverables to be shared by Project Managers)

  • Participation in Order to project handover (SoS meeting)

Support Project customization evaluation document Functional Specification by SME or Business Proposal for NPD by Product Management


• Work closely with Product managers to enhance standard product offerings People development


• Develop an attitude of cross-functional team work amongst associates from different functions


• Giving inputs for enhancing skill sets of associates, wherever required.

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