Reservations Agent

2 days ago

Bengaluru, Karnataka, India Rego Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Company Description

Rego is a leading corporate mobility company in India with a fleet of over 4,117 cabs, 4,240 chauffeurs, and more than 295 clients across PAN India. Since 2004, Rego has earned an ISO 9001:2015 certification for high-quality service by integrating people, processes, and technology. Our comprehensive car rental services range from corporate mobility solutions to luxury car rentals and employee transportation. We prioritize client satisfaction, chauffeur well-being, and a commitment to sustainability, with a goal of having a 100% green fleet by 2030. Recognized as one of the '10 Best Transport Aggregators in India,' we use advanced telematics and our Corporate Mobility Automation System (CMAS) to ensure secure, seamless trips.

Role Description

This is a full-time on-site role for a Reservations Agent located in Bengaluru. The Reservations Agent will be responsible for managing booking requests, answering customer inquiries, and handling reservation modifications and cancellations. Daily tasks include ensuring efficient and effective phone communication, providing high-quality customer service, and performing receptionist duties as required.

Qualifications

  • Phone Etiquette and Communication skills
  • Experience in Reservations and Receptionist Duties
  • Strong Customer Service skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Proficient in using reservation systems and related software
  • Excellent organizational and time management skills
  • Previous experience in the travel or hospitality industry is a plus
  • High school diploma or equivalent

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