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IT Manager- Infrastructure

2 weeks ago

Mumbai, Maharashtra, India Dr Lal PathLabs Full time US$ 9,00,000 - US$ 12,00,000 per year

Role & responsibilities

  • The Manager - IT Infrastructure is responsible for overseeing and managing the organization's information technology infrastructure, ensuring its stability, reliability, and security
  • This role involves leading a team of IT professionals and collaborating with other departments to ensure the effective operation of all IT systems, networks, and infrastructure components
  • Key Responsibilities: Strategy and Planning: Develop and implement strategic plans for the organization's IT infrastructure to meet current and future business needs
  • Evaluate and recommend new technologies, tools, and systems to enhance the IT infrastructure and optimize operations
  • Collaborate with senior management and stakeholders to align IT infrastructure initiatives with organizational goals
  • Infrastructure Management: Manage the day-to-day operations of the IT infrastructure, including servers, networks, storage systems, and data centres
  • Ensure high availability, reliability, and performance of infrastructure components through proactive monitoring, maintenance, and capacity planning
  • Implement and maintain security measures to protect the organization's IT infrastructure and data from unauthorized access or breaches
  • Team Leadership and Development: Lead and manage a team of IT professionals, including hiring, training, mentoring, and performance evaluation
  • Foster a collaborative and high-performing work environment, promoting teamwork and knowledge sharing
  • Provide guidance and support to the team in troubleshooting complex infrastructure issues and implementing solutions
  • Vendor Management: Evaluate and select external vendors and service providers for IT infrastructure projects or ongoing support
  • Negotiate contracts, service level agreements (SLAs), and pricing terms with vendors
  • Monitor vendor performance and ensure compliance with agreed-upon service levels and contractual obligations
  • Incident and Problem Management: Respond to and resolve escalated infrastructure-related incidents and problems in a timely manner
  • Conduct root cause analysis and implement corrective actions to prevent future incidents
  • Develop and maintain documentation, including standard operating procedures (SOPs) and knowledge base articles
  • IT Governance and Compliance: Ensure compliance with applicable laws, regulations, and industry standards related to IT infrastructure
  • Establish and enforce IT policies, procedures, and best practices
  • Conduct regular audits and risk assessments to identify potential vulnerabilities and implement appropriate controls
  • Budgeting and Cost Management: Develop and manage the IT infrastructure budget, including forecasting and cost optimization initiatives
  • Monitor expenditures, track financial performance, and report on budget variances
  • Identify opportunities for cost savings and recommend strategies to optimize IT infrastructure investments

Preferred candidate profile

  • Experience 7 to 10 years
  • Job Location- Andheri West
  • 6 days working, Rotational Shift
  • Bachelor's degree in computer science, information technology, or a related field (masters degree preferred)
  • Proven experience in managing IT infrastructure, including servers, networks, storage, and data centres
  • Strong knowledge of infrastructure technologies, such as virtualization