Business System Analyst

1 week ago

Bengaluru, Karnataka, India Talent21 Management Shared Services Pvt. ltd. Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Responsibilities

  • Demonstrate curiosity, problem solving, and critical thinking skills
  • Exhibit a strong desire to learn new technologies and skills
  • Work with clients and internal Epsilon teams to understand, define, and completely document business and/or campaign requirements using standard templates
  • Understand system high level designs and map business/campaign requirements to functional and non-functional components of the solution.
  • Analyze data quality to identify trend, issues and recommend changes as required.
  • Help support client data onboarding (multiple vendors/sources) to Epsilon solution
  • Help maintain process documents and update them regularly
  • Create, support, troubleshoot, and deliver on client requests in support of the day-to-day marketing operation
  • Support the testing effort of database enhancements and to ensure accurate on-time delivery
  • Have effective client meetings, understand deliverables, and drive successful outcomes
  • Marketing and Messaging Business Systems Analysts will also:
  • Build multi-channel marketing campaigns- including creation, testing and deployment of campaigns
  • Support the team to improve delivery quality, repeatability, and on-time delivery of campaigns

Qualifications

  • 1.5 to 2.5 years of experience in IT industry
  • Tech-savvy with strong interpersonal skills
  • Ability to learn business and functional processes
  • Excellent written and verbal communication skills
  • Basic understanding of software development methodologies
  • Desire and ability to learn new technologies and software
  • Aptitude for data and data analysis, ability to investigate data through various data tools
  • Ability to multi-task, prioritize and quickly change priorities
  • Ability to work collaboratively with global teams

Nice to have:

  • Basic understanding of marketing CRM, digital marketing, or marketing concepts
  • Ability to document requirements and specifications
  • Knowledge of databases, SQL concepts
  • Exposure to marketing campaign tools (Eloqua, Marketo, Responsys, Zeta, etc.), and ability to learn new campaign platforms
  • Exposure to data warehousing, data lake, and data mart concepts
  • Exposure to real-time, API, HTML, or web technologies

Required Skills - digital marketing, databases SQL concepts, web, Messaging, critical thinking, written and verbal communication, real time API HTML, multi channel marketing, problem solving, Eloqua Marketo Responsys Zeta, Marketing, interpersonal, multi task, Tech savvy, data warehousing data lake, data mart .

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