Chat and Mail Operator

1 week ago

Pune, Maharashtra, India MJ Sales and Services Full time ₹ 1,68,600 - ₹ 2,46,000 per year

Job Title: Chat and Mail Operator

Location: Pune, Maharashtra

Experience: 0 – 1Years

Department: Customer Support

Position Overview:

We are seeking a customer-focused Email and Chat Support Specialist to provide timely, accurate, and professional assistance to our customers through written communication channels. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellent service.

Key Responsibilities

Customer Communication

  • Respond to customer inquiries via email and live chat in a timely and professional manner
  • Provide accurate information about products, services, policies, and procedures
  • Troubleshoot and resolve customer issues efficiently while maintaining a positive tone
  • Document all customer interactions thoroughly in the support system

Skills & Requirements:

  • Excellent written English communication skills.
  • 10th / 12th / U Graduate Apply
  • Typing speed of at least 25–30 WPM with accuracy.
  • Strong problem-solving and multitasking abilities.
  • Basic knowledge of MS Office.
  • Freshers are welcome; prior chat process experience is an advantage.

Personal Attributes:

  • Patient and empathetic approach to customer concerns
  • Positive attitude and team-oriented mindset
  • Self-motivated with strong time management skills
  • Adaptable to changing priorities and procedures
  • Commitment to continuous learning and improvement

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹20,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid time off

Work Location: In person

  • Chat Support

    1 week ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Title: Chat Support (Executive)Location: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-TimeJob Summary:We are hiring Chat Support Executives in Pune to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Email Chat Executive(Pune)

    1 week ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Chat Support Executive (Pune)Location: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-TimeJob Summary:We are hiring Chat Support Executives in Pune to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • International Chat Process Executive

    1 week ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Now Hiring: Chat Support Executives @ WNS PuneAre you great at conversations and problem-solving online?Join WNS Global Services as a Chat Process Executive and be part of a global teamLocation: Viman Nagar, PuneRole: Associate / Sr. Associate International Chat SupportShift: Rotational (24/7, includes night shifts)Eligibility: UG / Graduate | 03 years of...

  • Chat Support Executive

    2 weeks ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Chat Support Executive (BPO)Location: Pune, MaharashtraExperience: 0 – 1 YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executive to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Email Chat Executive

    2 weeks ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,46,000 - ₹ 3,00,000 per year

    Job Title: BPO Chat Support ExecutiveLocation: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executives to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Chat Support Specialist

    4 days ago

    Pune, Maharashtra, India AcquireX Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job description For Chat Support Specialist (Non-Voice, Backend)Location: Viman Nagar, PuneShift: Night Shift (6 PM 3 AM)Work Mode: Work From Office Only (No Cab Services)Experience: Fresher to 1 YearJob Overview: We are hiring Chat Support Specialists with strong communication and problem-solving skills to handle customer chats, order-related queries, and...

  • Chat Support Specialist

    4 days ago

    Pune, Maharashtra, India AcquireX Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Description For Chat Support Specialist (Non-Voice, Backend)**Location: Viman Nagar, PuneShift: Night Shift (6 PM 3 AM)Work Mode: Work From Office Only (No Cab Services)Experience: Fresher to 1 YearJob Overview:**We are hiring Chat Support Specialists with strong communication and problem-solving skills to handle customer chats, order-related queries,...

  • Tech Mahindra is hiring For International voice and chat process

    1 week ago

    Pune, Maharashtra, India 77f332e3-a056-4e40-b9a1-ed6c9edd8edb Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Job descriptionTECH MAHINDRA IS HIRING FOR INTERNATIONAL VOICE CHAT PROCESSOPENINGS FOR VOICE CHAT PROCESS TECH MAHINDRA LIMITED offers you an opportunity to join one of India's largest international telecom BPOs.(FRESHERS CAN ALSO APPLY)Key Responsibilities:Chat processVoice processProvide excellent customer service to clients across different time...

  • International chat Process

    1 week ago

    Pune, Maharashtra, India Zigsaw Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company Overview: Zigsaw is a leading recruitment firm operating in the None industry. We specialize in connecting talented professionals with top companies, helping them find their dream jobs. With our extensive network and expertise, we strive to provide the best recruitment solutions to both job seekers and employers. Role and Responsibilities: We are...

  • Chat Support Executive

    2 days ago

    Pune, Maharashtra, India CRUTZ LEELA ENTERPRISES Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Postions: Chat Process Executive HiringLocation: Baner, PuneCompany: ATIZ Business SolutionsJob Type: Full-time ( 1 PM to 10 PM)Department: Customer SupportAre you a fast typer with great communication skills? Here's your chance to join Atiz as a Chat Process Executive and be part of a dynamic customer support teamJob OverviewEducational Qualification: A...