Chat and Mail Operator

1 day ago

Pune, Maharashtra, India MJ Sales and Services Full time ₹ 1,68,600 - ₹ 2,46,000 per year

Job Title: Chat and Mail Operator

Location: Pune, Maharashtra

Experience: 0 – 1Years

Department: Customer Support

Position Overview:

We are seeking a customer-focused Email and Chat Support Specialist to provide timely, accurate, and professional assistance to our customers through written communication channels. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellent service.

Key Responsibilities

Customer Communication

  • Respond to customer inquiries via email and live chat in a timely and professional manner
  • Provide accurate information about products, services, policies, and procedures
  • Troubleshoot and resolve customer issues efficiently while maintaining a positive tone
  • Document all customer interactions thoroughly in the support system

Skills & Requirements:

  • Excellent written English communication skills.
  • 10th / 12th / U Graduate Apply
  • Typing speed of at least 25–30 WPM with accuracy.
  • Strong problem-solving and multitasking abilities.
  • Basic knowledge of MS Office.
  • Freshers are welcome; prior chat process experience is an advantage.

Personal Attributes:

  • Patient and empathetic approach to customer concerns
  • Positive attitude and team-oriented mindset
  • Self-motivated with strong time management skills
  • Adaptable to changing priorities and procedures
  • Commitment to continuous learning and improvement

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹20,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid time off

Work Location: In person

  • Chat Support

    3 days ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Title: Chat Support (Executive)Location: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-TimeJob Summary:We are hiring Chat Support Executives in Pune to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Email Chat Executive(Pune)

    3 days ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Chat Support Executive (Pune)Location: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-TimeJob Summary:We are hiring Chat Support Executives in Pune to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • International Chat Process Executive

    3 days ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Now Hiring: Chat Support Executives @ WNS PuneAre you great at conversations and problem-solving online?Join WNS Global Services as a Chat Process Executive and be part of a global teamLocation: Viman Nagar, PuneRole: Associate / Sr. Associate International Chat SupportShift: Rotational (24/7, includes night shifts)Eligibility: UG / Graduate | 03 years of...

  • Email Chat Executive

    5 days ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,46,000 - ₹ 3,00,000 per year

    Job Title: BPO Chat Support ExecutiveLocation: Pune, MaharashtraExperience: 0 – 1YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executives to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Chat Support Executive

    5 days ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Chat Support Executive (BPO)Location: Pune, MaharashtraExperience: 0 – 1 YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executive to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Chat Support Associate

    3 days ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Mega Walk-In Drive at WNS Pune Chat Process (Graduate Freshers)Are you a graduate fresher looking to launch your career in a top global company? Join WNS Global Services and step into the world of professional customer support via chat process NO CALLINGPosition: Chat Support Executive (Non-Voice)Location: WNS Global Services, Weikfield IT Citi Info Park,...

  • BPO Chat Support Executive

    2 weeks ago

    Pune, Maharashtra, India MJ Sales and Services Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Job Title: BPO Chat Support ExecutiveLocation: Pune, MaharashtraExperience: 0 – 2 YearsJob Type: Full-Time / Office-BasedJob Summary:We are hiring Chat Support Executives to handle customer queries through live chat and email. The role involves providing accurate information, resolving issues, and ensuring excellent customer satisfaction without voice...

  • Hiring For International Voice and chat Process

    5 days ago

    Pune, Maharashtra, India Tech Mahindra Full time ₹ 24,00,000 - ₹ 36,00,000 per year

    TECH MAHINDRA IS HIRING FOR AUSTIALIAN VOICE AND CHAT PROCESS -EXPERIENCEDOPENINGS FOR VOICE AND CHAT PROCESS TECH MAHINDRA LIMITED offers you an opportunity to join one of India's largest international telecom BPOs.Key Responsibilities:Voice Process and Chat processProvide excellent customer service to clients across different time zonesResolve customer...

  • Live Chat Executive

    3 days ago

    Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Live Chat Executive We're looking for enthusiastic and customer-focused professionals to join our International Live Chat Support team. If you have strong communication skills and experience in an international BPO environment, we'd love to meet you Role Overview: As a Live Chat Executive, you'll be responsible for assisting global customers via...

  • International chat Process

    1 day ago

    Pune, Maharashtra, India Zigsaw Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Overview: Zigsaw is a leading recruitment firm operating in the None industry. We specialize in connecting talented professionals with top companies, helping them find their dream jobs. With our extensive network and expertise, we strive to provide the best recruitment solutions to both job seekers and employers. Role and Responsibilities: We are...