Patient Care Coordinator
1 day ago
We are currently seeking a dedicated and service-oriented Patient Care Coordinator (Medical tourism)to join our team
The Patient Care Coordinator will play a crucial role in facilitating the seamless experience of international patients seeking medical services in India
The ideal candidate will have a strong understanding of healthcare systems, medical tourism process, excellent communication skills, and the ability to coordinate various aspects of medical travel for patients
Responsibilities:
Patient Liaison:Act as the primary point of contact for international patients seeking medical services
Communicate with patients to understand their medical needs, preferences, and expectations
Coordination of Medical Services:Collaborate with medical facilities, physicians, and other healthcare professionals to arrange appointments, consultations, and medical procedures
Ensure timely and accurate scheduling of medical services based on patient requirements
Logistics Management:Coordinate travel arrangements, including flights, accommodations, and local transportation, for international patients
Provide detailed itineraries and logistical information to patients and their accompanying individuals
Cultural Sensitivity:Demonstrate cultural sensitivity and awareness to address the unique needs and preferences of international patients
Provide guidance on local customs, language assistance, and other cultural considerations
Financial Coordination:Assist patients in understanding and managing financial aspects of medical services, including cost estimates, billing, and payment processes
Collaborate with billing and finance departments to ensure transparency in financial transactions
Documentation and Compliance:Maintain accurate and updated records of patient information, medical history, and travel details
Ensure compliance with relevant regulations and standards in medical tourism
Coordinate patient care from admission to discharge and follow up care with trusted bonding relationship with empathy and compassion. Willkngness and adaptatibility in any patient care related task
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