Client Service Specialist

11 hours ago

Chennai, Tamil Nadu, India Family Health Plan (FHPL) Full time

Role & responsibilities

  • Serve as the primary point of contact for clients via phone, email, and chat, addressing inquiries and complaints with a professional and empathetic demeanor.
  • Provide detailed and jargon-free explanations of insurance policies, coverage options, and claim processes.
  • Troubleshoot and resolve a wide range of client issues, from billing problems and policy changes (endorsements, cancellations, renewals) to initial claim reporting.
  • Accurately document all customer interactions, complaints, and actions taken within a system or database to maintain up-to-date client records.
  • Liaise with other departments, such as claims, underwriting, and sales, to ensure seamless service delivery and resolve complex issues that require specialized assistance.

Preferred candidate profile

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical abilities.
  • Customer relationship management skills.
  • A bachelor's degree with relevant experience is preferred.

Interested candidates can reach Moulika @ ,

  • Client Specialist

    17 hours ago

    Chennai, Tamil Nadu, India VySystems Full time

    Role: Client Engagement SpecialistLocation: Chennai ( Valasaravakkam)Experience: 1–5YearsLanguage Requirement: Hindi – Mandatory (Fluent)NP: Preferred Immediate JoinersFor any questions or clarifications, feel free to reach out to me directly via WhatsApp or call or email me at Job SummaryWe are looking for a proactive and customer-focused Client...

  • Client Services Manager- commercial insurance

    2 weeks ago

    Chennai, Tamil Nadu, India Bharat Re Insurance Brokers Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionWith a team of over 300 professionals and expanding, Bharat Re Insurance Brokers Pvt Ltd focuses exclusively on enterprise risk management. We have established credentials with a clientele of over 2500 enterprises, consisting of small, medium, and large enterprises. Our domain and non-domain specialists offer commercial, technical, and...

  • Client Specialist

    1 week ago

    Chennai, Tamil Nadu, India VySystems Full time

    Role: Client Engagement ExecutiveLocation: ValasaravakkamExperience: 1 year – 4 years ( Excellent communication skills are welcome)Shift Timing: 10AM - 7PMPreference: Immediate joiners preferredInterested candidates can contact ResponsibilitiesBuild and maintain client relationshipsAct as the primary point of contact for assigned clientsMaintain regular...

  • Client Services

    1 week ago

    Chennai, Tamil Nadu, India FULL Creative Full time

    Roles and responsibilitiesWork closely with Client Experience Associates (internal) to resolve any issues related to the account to improve the effectiveness of call handling.Respond to client queries (account updates, billing inquiries, or general complaints) in an effective manner, via phone calls, emails, and cha...

  • Client Services Manager

    2 days ago

    Chennai, Tamil Nadu, India Jollo Experiences Pvt Ltd Full time

    Company DescriptionWelcome toJollo Experiences, a leading marketing agency in Chennai specializing in digital marketing, branding, video marketing, advertising, and media production. With a commitment to innovative and results-driven marketing strategies, we empower businesses of all sizes to achieve their goals and grow their brands. Our transparent...

  • Client Services Manager

    2 weeks ago

    Chennai, Tamil Nadu, India LGT Holidays Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Company DescriptionLGT Holidays is one of the few travel companies to achieve the distinction of becoming a public limited company, reflecting a commitment to transparency, trust, and high service standards. Founded with a vision to redefine travel experiences, LGT Holidays is a trusted name in the industry, known for innovation and dedication to creating...

  • Services Specialist

    1 week ago

    Chennai, Tamil Nadu, India GE Vernova Full time

    Job Description SummaryBased at GE Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. You will be able to leverage your technical knowledge to directly support customer through commissioning, maintaining, servicing of Power...

  • Services Specialist

    10 hours ago

    Chennai, Tamil Nadu, India GE Vernova Full time

    Job Description SummaryBased at GE Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. You will be able to leverage your technical knowledge to directly support customer through commissioning, maintaining, servicing of Power...

  • Services Specialist

    9 hours ago

    Chennai, Tamil Nadu, India GE Vernova Full time

    Job Description SummaryBased at GE Power Conversion Chennai site the Services Specialist role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. You will be able to leverage your technical knowledge to directly support customer through commissioning, maintaining, servicing of Power...

  • Marketing & Client Acquisition Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India -fde2-410b-8072-0686cb5a6174 Full time ₹ 4,20,000 per year

    About the RoleWe are looking for a proactive Marketing & Client Acquisition Specialist to support our business expansion activities. The ideal candidate will be responsible for generating new leads, meeting clients, promoting our roofing & structural solutions, and ensuring strong customer engagement.Key ResponsibilitiesIdentify and generate new business...