Servicenow Developer

2 days ago

Bengaluru Hyderabad Pune, India Symphoni Hr Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Locations:

Bangalore, Hyderabad, Chennai, Pune, Delhi/NCR,Kolkata and Bhubaneswar

interviews:

3 Rounds

1st and 2nd round will be technical round

3rd will be HR / Managerial round

ServiceNow Developer

1) ITSM (Incident, Problem and Change Management)

2) Scripting (Client side and server side)

3) Integration (Inbond and Outbond Integration), Rest, SOUP or Soup UI

Below are the Modules of ServiceNow

HRSD

CSM

FSM

TSM

CMDB

Portal

Catalog

ITOM

ITAM (SAM and HAM)

ServiceNow Developer with any combination of modules is fine.

HRSD

  • Experience with the ServiceNow HR Service Delivery (HRSD) application
  • Knowledge of HR functions, processes, and best practices
  • Knowledge of Case Management, Knowledge Management best practices and design
  • Experience designing and/or implementing an HR Shared Services center
  • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.

OR

CSM

  • Must have hands on standard CSM process implementation
  • ServiceNow in depth Process knowledge (CSM Process, integrations etc.)
  • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.)
  • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management

OR

FSM

  • Working experience with FSM application on Work Order management, scheduling and dispatch
  • Configuring Field Agent activities ( Mobile & Desktop)
  • Configuring Field Service Business Process, Assignment, and Add-ons
  • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording
  • Integrations with Applications and Data Sources. Process Integrations
  • Good Knowledge on Field Service Industry good practice

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