Training and CRM Specialist

2 weeks ago

Mumbai Central Mumbai Maharashtra, India IGA Full time ₹ 1,15,000 - ₹ 1,28,000 per year

We are hiring an experienced Training & CRM Specialist to join our restaurant group in Kuwait. The ideal candidate will have proven GCC experience in managing employee training programs and CRM systems within the hospitality or restaurant industry. This role combines people development with customer relationship management to enhance both team performance and guest satisfaction. Work Location will be in Kuwait

Selected candidates will be connected directly.

Key Responsibilities:

Training & Development:

  • Design and deliver training programs for front-of-house and back-of-house teams.
  • Conduct onboarding sessions, customer service training, and operational workshops.
  • Evaluate training effectiveness and update materials based on business needs.
  • Support management in building a strong learning culture across the group.

CRM Management:

  • Manage and optimize the restaurant group's CRM system to improve customer engagement.
  • Develop strategies for customer retention, loyalty programs, and personalized marketing.
  • Analyze customer data and generate insights to support decision-making.
  • Collaborate with marketing and operations teams to ensure smooth CRM integration.

Requirements:

  • Bachelor's degree in Business, HR, Marketing, or related field.
  • Minimum 3–5 years of experience in Training and CRM within the restaurant/hospitality sector.
  • Previous GCC experience is mandatory.
  • Strong presentation, communication, and coaching skills.
  • Proficiency in CRM software.
  • Ability to work cross-functionally and manage multiple priorities.

Benefits:

  • Competitive salary package.
  • Accommodation & transportation provided.
  • Work visa & ticket provided by the company.
  • Career growth opportunities in a leading restaurant group.

Job Types: Full-time, Permanent

Pay: ₹115, ₹128,000.00 per year

Ability to commute/relocate:

  • Mumbai Central, Mumbai, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

  • Training: 3 years (Required)
  • CRM: 3 years (Required)

Language:

  • Arabic (Preferred)

  • Training and CRM Specialist

    20 hours ago

    Bombay Central, India IGA Full time

    We are hiring an experienced Training & CRM Specialist to join our restaurant group in Kuwait. The ideal candidate will have proven GCC experience in managing employee training programs and CRM systems within the hospitality or restaurant industry. This role combines people development with customer relationship management to enhance both team performance...

  • Training and Development Specialist

    5 days ago

    Mumbai Central, India beBeeDevelopment Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Training and Development SpecialistJob Description:We are seeking a highly skilled and motivated Training and Development Specialist to join our team. As a key member of our organization, you will be responsible for coordinating training programs across various domains of human resources.The scope of this role includes providing assistance in HR...

  • CRM Executive

    1 week ago

    Mumbai Central, Mumbai, Maharashtra, India A A ATTARWALA & GROUP Full time ₹ 18,000 - ₹ 25,000 per year

    Key ResponsibilitiesCRM Strategy & System AdministrationManage, maintain, and configure the CRM platform (e.g., Salesforce, HubSpot, Microsoft Dynamics). AvaHR+12Recruiting Resources+12Superworks+12Wow Remote Ensure data integrity and accuracy across inbound and outbound data flows.Customer Data Analysis & SegmentationAnalyze customer behavior, segment...

  • Hubspot Sales CRM Administrator

    1 week ago

    Mumbai Central, Mumbai, Maharashtra, India Supersub Full time

    Supersub is a dynamic sales consulting boutique based in Dubai, UAE, empowering businesses to achieve exceptional results through tailored sales development programs, recruitment solutions, and comprehensive training initiatives. We operate globally, with a focus on serving clients in the Middle East and Europe. As a remote-first company, we value talent...

  • CRM Executive

    1 week ago

    Mumbai, India BrandSwitch Full time

    Job Description: CRM Portal Handler and MIS Handling Job Title: CRM Portal Handler and MIS Handling Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a CRM Portal Handler and MIS (Management Information System) Specialist. In this role, you will be responsible for managing customer relationship management...

  • Automobile CRM

    1 week ago

    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Automobile CRM: Female Job location: - Goregaon, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 5 years of experience in customer relationship management - Minimum experience: - 2 years of experience in customer relationship management or a related field. Education: -...

  • Veeva CRM Configuration Specialist

    19 hours ago

    Mumbai, India Cloudscripts Infosolutions Full time

    Job Title: Veeva CRM Configuration SpecialistExperience: 5 8 yearsJob type: Remote Contract Duration : 3 6 Months Time Zone : US / UK UAN is Mandatory Job DescriptionWe are looking for a highly skilled Veeva CRM Configuration Specialist to join our Managed Services Operations team and support a leading life sciences client. The role involves end-to-end...

  • Training Specialist

    6 days ago

    Mumbai, Maharashtra, India beBeeTraining Full time ₹ 4,00,000 - ₹ 6,00,000

    Training SpecialistThe role of a Training Specialist is to design, develop, and implement training programs that meet the needs of employees.Key Responsibilities:Create engaging training materials, including instructional design, content development, and e-learning modules.Collaborate with subject matter experts to create effective learning...

  • Veeva CRM Configuration Specialist

    1 week ago

    Mumbai, Maharashtra, India Cloudscripts Infosolutions Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Title: Veeva CRM Configuration SpecialistExperience: 5 8 yearsJob type: Remote Contract Duration : 3 6 Months Time Zone : US / UK UAN is Mandatory Job DescriptionWe are looking for a highly skilled Veeva CRM Configuration Specialist to join our Managed Services Operations team and support a leading life sciences client. The role involves end-to-end...

  • Post Sales CRM Executive

    1 week ago

    Andheri, Mumbai, Maharashtra, India antraweb technologies Full time

    We are seeking a proactive **Post-Sales CRM Success Specialist** to join our team. In this role, you will work closely with our existing customers to ensure they are maximizing the value of our CRM product. You will be responsible for understanding customer challenges, providing guidance on best practices, and delivering personalized support to enhance CRM...