Business UAT Analyst

1 day ago

Mumbai, Maharashtra, India JPMorgan Chase Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Join our Card Marketing Validation Team at JP Morgan Chase, where your expertise in testing strategies will ensure the success of marketing campaigns.

As a Business UAT Analyst in Card Marketing team validation team, you will be responsible for developing and maintaining test scenarios, test plans, and test cases used for testing within the Card Marketing Validation Team. You will primarily support marketing campaigns, performing testing on emails, direct mails, and microsites for various types of campaigns. This role offers a great opportunity for those seeking to broaden their skills in testing strategies and campaign validation.

Job Responsibilities

  • Interact with campaign management, project management and development teams to develop a strong understanding of the project/campaign and testing objectives
  • Develop and lead the test strategy/effort and generate scripts to perform testing cycles both manual and using automation
  • Review campaign requirements, specifications, user documentation, help files, and other project documentation – job aids/procedures to assure quality of the test suites to be developed
  • Work with appropriate business and technology leads to determine the acceptable range for test results and performance
  • Ensure proper version control and configuration management of all test objects developed and test environments used
  • Create and maintain job aids and procedures associated with testing standards used by the Card Marketing Validation Team
  • Support during production deployment of campaigns and perform "validation testing" during the off-hours/weekend release windows
  • Identify process gaps and streamline processes.

Required Qualifications, Capabilities, and Skills

  • 2+ years of experience in E2E campaign testing across emails, Direct mail, microsites.
  • Experience in campaign processes and ability to understand various channels of communications to customers
  • Experience in execution of automated test suites with hands – on experience in both waterfall and Agile SDLC models 
  • Proven ability to manage and prioritize multiple, diverse projects simultaneously .
  • Excellent verbal and written communication skills to co-ordinate effectively with partners, project & testing teams and bridge the communication gaps.
  • Possess excellent problem solving, interpersonal communication, project and time management skills while being extremely detail oriented
  •  Proficiency in written and spoken communication in Spanish. 

Preferred Qualifications, Capabilities, and Skills

  • Knowledge and experience with JIRA tool preferred.

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