Amazon connect

Role Amazon Connect Contact Center Associate/EngineerOnsite Pan India Locations.IOWeb3 Technologies.Immediate Joiners IOWeb3 Technologies :IOWeb3 Technologies is a leading software development company dedicated to crafting exceptional customer experiences and delivering cutting-edge digital solutions.With expertise in product engineering, UI/UX design,...

Cloud Solutions ArchitectWe are seeking a highly skilled professional to design, configure, and deploy advanced cloud solutions leveraging Salesforce, Amazon Connect, and AWS services.Key Responsibilities:Lead end-to-end design & implementation of Service Cloud Voice & Amazon Connect integrations.Configure CTI features: screen pop, IVR, call routing, call...

Cloud Engineer RoleAs a cloud engineer, you will design, configure, and deploy scalable contact center solutions using Amazon Connect and AWS services.Design and implement cloud-based telephony systems.Integrate Amazon Connect with other AWS services to enhance functionality.Troubleshoot and resolve technical issues in cloud-based environments.Key...

Experience Cloud-Based Contact Center Solutions EngineerWe are seeking an experienced contact center solutions engineer to lead end-to-end implementation and configuration of cloud-based contact center solutions.Design, build, and optimize cloud-based contact center solutions using Amazon Connect and AWS services.Lead implementation and configuration of...

Amazon Lex V2 Specialist Opportunity">About the Role:Design, configure, and deploy conversational AI experiences for top-notch clients.Key Responsibilities:Develop intents, utterances, and slots to deliver optimal user experiences.Implement multi-turn conversations and manage session attributes, context control, and fallback strategies.Migrate existing bots...

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RB2F - Amazon Account ManagerAbout UsRB2F is a D2C AI-enabled digital marketing agency based in Pune, blending creativity, performance, and technology to help brands grow and scale. Since 2019, we've been building full-stack digital strategies that connect storytelling with sales, data with emotion, and creativity with commerce. From branding and performance...

About UsRB2F is a D2C AI-enabled digital marketing agency based in Pune, blending creativity, performance, and technology to help brands grow and scale. Since 2019, we've been building full-stack digital strategies that connect storytelling with sales, data with emotion, and creativity with commerce. From branding and performance marketing to automation and...

Senior Cloud EngineerAs a seasoned Senior Cloud Engineer, you will play a pivotal role in designing and developing scalable, secure, and reliable cloud-native applications on AWS. With a strong emphasis on innovation, you will lead the implementation of containerized environments using Kubernetes (EKS/OpenShift).Key Responsibilities:Design, develop, and...

Job OverviewAs a Business Analyst, you will play a vital role in shaping the future of work. Genpact is driving innovation in the AI and digital space, transforming industries globally.ResponsibilitiesMonitor call centre performance in real-time using Amazon Connect and Verint, tracking key metrics such as service levels, adherence, occupancy, average handle...