Amazon connect

Experience Required:Minimum 1 to 3 years of hands-on experience in cloud-based contact center platforms like Amazon Connect, Genesys Cloud, Twilio Flex, Avaya Cloud, etc. with expertise in designing, implementing, and supporting enterprise-grade contact center solutions.Role Description:Candidate should be leading solutioning, consulting and will play a...

Network Voice - Amazon ConnectPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsRequirement Details:Position Overview (Job Summary):The Amazon Connect Architect is responsible for designing and implementing scalable, secure, and integrated cloud contact center solutions using Amazon Connect and the AWS ecosystem. The role...

Amazon connect Engineer• Primary skills:Technology->Communication->IVR,CCT,Technology->Functional Testing->IVR Testing,Technology->Infrastructure-Contact Center->ContactCenter model,Technology->Infrastructure-Contact Center->IVR Concepts • Ability to work with clients to identify business challenges and contribute to client deliverables by refining,...

Key Responsibilities:A day in the life of an InfoscionAs part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deploymentYou will explore the alternatives to the recommended solutions...

A strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility a city. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics...

DESCRIPTIONA strategic and people leader for a large team, the City Manager of Amazon Now is empowered with complete operations responsibility a city. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key...

Infrastructure EngineeringAs anInfrastructure Engineer with Convera, c looking for motivated and experienced Voice Engineers and professional who are eager to expand their expertise into the dynamic world of Amazon Connect—a cutting-edge, cloud-based contact center solution that offers complete customization with scalable cloud technology. If you're...

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Job DescriptionAs a Senior Services Consultant, your primary responsibility will be to lead the end-to-end technical delivery for our customers. You'll take ownership of the implementation process, from initial requirements gathering to successful go-live, ensuring solutions are technically sound and aligned with customer business...

Key Responsibilities:Define strategy and roadmap for AI agent systems and LLM applications.Lead multiple teams or large-scale AI initiatives focused on fine-tuning, hybrid model integration, and autonomous agent orchestration.Drive adoption of frameworks like LangGraph, AutoGen, or CrewAI for complex workflows (planning, reasoning, tool use, and...