Customer Support Associate

6 days ago

Gurugram Hyderabad Noida, India Shining Stars Institution & travels Full time ₹ 2,40,000 - ₹ 4,56,000 per year

Hello Foks,

Greetings From ShiningStars ITPL

We're looking for passionate and dedicated International Customer Care Specialists to join the global team. This is an excellent opportunity for both freshers seeking to launch their career and experienced professionals looking for a new challenge. You'll be the primary point of contact for international customers, providing top-notch support and ensuring a positive experience. This is a dynamic role where you'll handle diverse inquiries and become a key part of global customer service operations.

Locations:

  1. Sector 19, Gurugram
  2. Sector 144, Noida

  3. Lanco Hills Technology Park, Hyderabad

  4. Interview Mode: Only Walk-in

  5. Immediate Joiners Preferred
  6. Age Limit: Max. 30
  7. 5 Days Working and 2 Rotational Week Off with Rotational Shifts

Salary (Based on Experience and Last Drawn)

  1. Hyderabad: LPA/CTC
  2. Noida: Up to 4.56 LPA/CTC
  3. Gurugram: Up to 3.60 LPA/CTC

CAB FACILITY AVAILABLE SUBJECT TO HIRING ZONE

Key Responsibilities

  • Communicate with international customers via phone, email, and live chat to resolve their queries and concerns.
  • Troubleshoot issues related to company's products and services, providing accurate and timely solutions.
  • Escalate complex issues to the appropriate internal teams while maintaining ownership of the customer case.
  • Document all customer interactions and feedback accurately in our CRM system.
  • Collaborate with cross-functional teams, including sales, technical support, and logistics, to ensure a seamless customer journey.
  • Contribute to improving our customer support processes and knowledge base.

Qualifications and Skills

  • Hyderabad: Any HSC passed can apply.
  • Noida: Any HSC passed with experience in International Voice/Blended process.
  • Gurugram: Any Graduate Fresher OR UG with experience in Customer Support.

For Freshers

  • Excellent verbal and written communication skills in English.
  • A positive attitude, strong work ethic, and a willingness to learn.
  • The ability to work effectively in a team.
  • Basic computer proficiency.

For Experienced Professionals

  • A minimum of 6 months of experience in a customer service or customer care role, preferably in an international environment.
  • Proven ability to handle complex customer issues and complaints with empathy and professionalism.
  • Strong problem-solving and multitasking skills.

Other Benefits

  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and professional development.
  • A vibrant, inclusive, and international work culture.
  • Comprehensive training and ongoing coaching.

How to Apply - Call or WhatsApp your updated resume @ Indrajeet)

#job #career #hiring #bpo #vacancy #delhi #ncr #gurugram #hyderabad companyjobs #naukri #fresher #experience #walkin #noida

  • ▷ [15h Left] Non Voice Process Jobs Opening in Customer Support at Gachibowli, HyderabadLess

    7 days ago

    Hyderabad, India Customer Support Full time

     Adaptable and motivated fresher with knowledge in customer support, process associate roles, data analysis, and non-IT services. Skilled in Microsoft 365, Excel, Power BI, SQL, Al tools, and creative software, with strong abilities in communication, problem-solving, and teamwork. Eager to begin career in roles such as Process Associate, Customer Support...

  • Customer Support Associate

    2 weeks ago

    Hyderabad, Telangana, India MoSahay Associate Full time

    Job description : LG IB - Role: Customer Support. - Industry Type - BPO. - Employment Type-Full Time, Permanent. Language **:Malayalam or Tamil** - Education Qualification - Intermediate or Any Graduation. - Work Location: Secunderabad.(Work from Office) - 5 Days Working (Rotational Week Off) **Salary: 13000-17000 per month** - Pure dayshifts only. Roles...

  • Customer Support Associate

    2 weeks ago

    Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full time

    Certainly! Below is a detailed job description for a Customer Support role: **Job Title**: Customer Support Representative **Location**: Hyderabad **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: We are seeking a motivated and customer-focused individual to join our Customer Support team. The Customer Support...

  • Customer Support Associate

    7 days ago

    Gurugram, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time

    Service Partner will handle all voice calls from Zomato Delivery Partner , the required languages are Hindi and EnglishAll agents shall fluently speak, write and comprehend in English, and Hindi Role & responsibilities Preferred candidate profile

  • Customer Support Associate

    7 days ago

    Gurugram, India Krezig Consultants LLP Full time

    As a Customer Support Associate for the Airbnb process,you will play a key role in deliveringexcellent service to both Airbnb guests and hosts.You will handle inquiries, resolve issues, andensure that all interactions are smooth and efficient Required Candidate profile Communication: Excellent verbal and written communication skills in English.•...

  • Customer Service Assistant

    4 days ago

    Noida, India MoSahay Associate Full time

    Customer Service Associate Job Overview - In the customer service associate role, you will interact with customers and provide real-time assistance. You are expected to maintain a friendly and professional demeanor at all times. The ability to handle different types of customers—especially difficult ones—is critical in this position. Success in this...

  • Customer Support Associate

    1 week ago

    Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process job involves handling customer queries and orders over the phone in one or more international languages. It's a specialized role that's a key part of global customer support. Some responsibilities of an international voice process job include: - Answering customer inquiries - Handling customer complaints and resolving issues -...

  • Customer Support Associate

    2 weeks ago

    Noida, Uttar Pradesh, India XTEN-AV Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About:XTEN-AV is the worlds first and only AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10XPosition Overview:We are seeking a dedicated and proactive...

  • Customer Support Associate

    2 weeks ago

    Gurugram, Noida, Delhi NCR, India Kareer Hubb Full time

    Job DescriptionHiring for Customer Support AssociateLocation- Noida5 days working, Rotational ShiftGrad/UG Freshers and Experienced in International BPO requiredSalary Up to- 37.5k in handBoth side cabsNeed Immediate Joiners with excellent communication skills.Spotlight- Office cab/shuttle

  • Customer Support Associate

    1 week ago

    Noida, India Tech mahindra Full time

    Hi everyone,Greetings of the day! We are hiring for customer support associate roles. Company: Tech MahindraLocation: Noida sector-62 Qualification: 12th Pass Eligibility: Freshers and experienced both can apply Venue: B-19, Tech Mahindra Building, Noida sector-62, Opposite DME college.Contact Person: Robin Rawal Contact Number: 9953779914 Greetings of...