Citrix Administrator 3
2 weeks ago
Role & responsibilities
Design and Implementation:
- Architect and deploy advanced Citrix environments, including Citrix Virtual Apps and VDI, Citrix ADC (NetScaler), Citrix Store Front and Citrix Cloud solutions.
- Lead infrastructure upgrades, migrations (Virtual Machine Migration from VMWare to Citrix Xen Server), and performance tuning projects.
- Develop and implement high-availability and disaster recovery solutions for Citrix environments.
Maintenance and Support: o Perform advanced troubleshooting and resolve escalated issues related to Citrix infrastructure, virtualization, and user environments.
o Monitor Citrix environments to ensure optimal performance, availability, and security.
o Analyze logs and metrics to identify and proactively address potential issues. User Management:
- Administer user profiles, policies, and access controls.
- Optimize user experience through advanced configuration and tuning of Citrix profiles, policies, and workspace environments.
Collaboration:
o Work closely with cross-functional teams, including network, storage, and security teams, to ensure seamless integration and operation of Citrix environments.
- Provide technical leadership and mentoring to junior engineers.
Documentation and Reporting:
- Create and maintain detailed documentation for infrastructure design, configurations, and processes.
- Generate regular performance and incident reports for management and stakeholders.
Preferred candidate profile
Certifications:
Citrix Certified Professional - Virtualization (CCP-V) or Citrix Certified Expert - Virtualization (CCE-V). Relevant Microsoft, VMware, or networking certifications.
• Experience: 8+ years of experience in IT infrastructure with at least 5 years dedicated to Citrix engineering at an advanced level. Proven track record in large-scale Citrix implementations and optimizations.
• Work Conditions Availability of on-call support for critical incidents. Flexibility to work during off-hours or weekends when required Client Service:
- Provide outstanding client service, responding promptly and professionally across communication channels.
• Cultivate and maintain long-term client relationships, emphasizing exceptional service and understanding of client needs
Shift timing and working hours:
• Night shifts /EST
• Monday to Friday Fixed working days
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