Senior Technical Writer

2 weeks ago

Mumbai, Maharashtra, India Qode Full time US$ 1,00,000 - US$ 1,50,000 per year

Roles and Responsibilities:
As a Senior Technical Writer, you are expected to perform the following:
- Conceptualize, plan, develop, and write documentation sets, including complex technical material, under limited supervision
- Identify, plan for and revise technical writing project requirements, and research complex source material for these projects  
- Articulate and describe each feature of the products in an understandable way to the end users  
- Help to identify and implement standards and process improvements
- Perform simultaneous task and project coordination for multiple projects and ensure that projects are completed on schedule
- Attend and contribute to product / project team meetings. Work with editors and technical resources to improve document quality and usability. Take on special projects outside the scope of regular tasks.
- Prepare comparative studies against partners and competitors documents
- Be a self-starter who will present product information in an intelligent, impactful, and impressive manner to gain the attention of customers and work with Engineering, QA, SEs, and PMs team.
Functions:
Technical Content Development (Writing, Editing, Publishing)
Research and Technical Understanding (SW, HW, User/Programmer/Admin Guides & APIs)
Testing (SW/Usability tests and User Interface Design and Online Help)
Production Delivery (PDF, Web/HTML, Madcap Flare, Sphinx)
Industry:
Network Security and Multi Cloud Services, 5G, DDoS, Application Security, Load Balancing.
Academic Qualification:
Any master's degree in arts/science or a bachelor's degree in Engineering with 10+ years of relevant experience with excellent communication skills
CCNA certification is an added advantage 
 
Tools:
MadCap Flare, Adobe FrameMaker, Microsoft Office, Visio, SnagIt, WebWorks Publisher, JavaScript, and RoboHelp.
 
Experience in SVN, Perforce, Git, Jira, ClearCase, SharePoint, or similar repository systems is necessary.

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