Academic counselor

1 day ago

Cochin, Kerala, India XYLEM LEARNING Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Xylem Learning is a rapidly growing educational platform committed to delivering high-quality and innovative learning solutions. As part of our expansion in Kochi, we are looking for enthusiastic Academic Counselors who are passionate about education and eager to help students make well-informed academic choices.

Role Summary

As an Academic Counselor, you will serve as the first point of contact for prospective students and their families. Your primary responsibility will be to understand their educational aspirations, recommend suitable programs, and facilitate enrolments. This is an excellent opportunity for individuals who thrive in a goal-driven environment and are passionate about student success.

Key Responsibilities

  • Student Engagement: Interact with students and parents through inbound and outbound calls using our internal lead database.
  • Enrolment Support: Identify students' academic goals and recommend appropriate programs.
  • Program Promotion: Clearly articulate the features and benefits of Xylem Learning's educational offerings.
  • Relationship Management: Develop strong, trust-based relationships with students and their families.
  • Target Achievement: Consistently meet or exceed monthly and quarterly enrolment targets.
  • CRM Management: Maintain accurate and up-to-date records of all interactions and follow-ups.
  • Cross-Functional Collaboration: Work closely with academic, marketing, and operations teams.
  • Feedback & Insights: Share valuable insights to enhance lead quality and improve the overall student experience.

Eligibility Criteria

  • Education: Bachelor's degree in any discipline (mandatory)
  • Experience: 0–2 years in enrolment, counselling, sales, or advisory roles (Freshers are encouraged to apply)
  • Track Record: Experience in meeting sales or enrolment targets is advantageous

Key Skills & Competencies

  • Excellent communication, negotiation, and interpersonal skills
  • Ability to connect and build rapport with students and parents
  • Strong self-motivation and goal orientation
  • Adaptability to fast-paced, target-driven environments
  • Proficiency in Malayalam is preferred; fluency in English is an added advantage

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹20,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

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