Field Officer
1 week ago
ROLES AND RESPONSIBILITY:
- New Subscriber Acquisition: Identify, prospect, and enroll new members into various chit schemes to meet monthly sales targets.
- Product Explanation: Clearly and accurately explain the features, benefits, terms, and regulatory aspects of the chit schemes to potential customers.
- Collection Target Achievement: Ensure the timely and complete collection of monthly chit installments from all assigned subscribers to maintain high collection efficiency.
- Arrears Management: Proactively follow up with defaulting subscribers, counsel them on overdue payments, and negotiate feasible repayment schedules to minimize Non-Performing Assets (NPAs).
- Customer Relationship Management (CRM): Serve as the main point of contact for subscribers, resolving queries and building long-term trust to ensure retention and encourage future business.
- Field Activity & Travel: Conduct regular field visits within the assigned territory for both sales prospecting and cash/cheque collection.
- Documentation & KYC: Complete all necessary membership enrollment forms, KYC procedures, and update legal/auction documents accurately.
- Cash/Data Reconciliation: Account for all collected funds daily and ensure accurate recording and reconciliation of transactions in the branch system.
- Market Intelligence: Monitor local market trends, competitor activity, and customer financial needs to identify new growth opportunities.
- Reporting & Feedback: Submit daily/weekly reports on sales pipeline status, collection progress, and any significant customer or market feedback to the Branch Manager.
Qualifications:
- Bachelor's degree in any field and above.
- Minimum 1 + years of proven experience in field sales is must and the fresher can also apply.
- Strong communication and interpersonal skills.
- Excellent negotiation and closing skills.
- Ability to analyse sales data and market trends.
- Self-motivated, results-oriented, and able to work independently
CONTACT:
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: In person
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