Relationship Manager-Business Banking
3 days ago
Relationship Manager-Business Banking-Affluent-Priority-Regional sales
Key Responsibilities:
- Client Acquisition & Relationship Management:
- Develop new and expand existing HNI customer relationships through in-depth profiling.
- Match client needs with Kotak Group's product offerings.
- Ensure client contactability through regular weekly/monthly interactions.
- Sales & Revenue Generation:
- Generate business across:
- Liabilities: Current Accounts, Term Deposits.
- Assets: CC, OD, Term Loans, Export Finance.
- Fee Products: Trade, Forex, Insurance, Mutual Funds.
- Formulate and implement sales plans to acquire new HNI clients and grow relationship value.
- Generate business across:
- Portfolio Management:
- Conduct client portfolio reviews and recommend suitable products.
- Maintain complete relationship records for assigned accounts.
- Resolve client queries within defined turnaround times (TAT).
- Customer Experience & Compliance:
- Ensure high levels of customer service and adherence to bank policies.
- Coordinate with internal teams and group companies for seamless service delivery.
- Plan and execute special sales initiatives and client engagement events.
Candidate Requirements:
- Education: Graduate (mandatory); MBA/Postgraduate preferred.
- Experience: 4–13 years in banking or financial services, preferably in HNI relationship management.
- Certifications: AMFI / IRDA / NISM preferred.
- Skills:
- Strong interpersonal and communication skills.
- Decision-making ability with a sense of ownership.
- Expertise in Trade, Forex, and Commercial Assets.
- High energy, customer orientation, and a go-getter attitude.
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