Urgent Hiring For Customer Service Associate

2 weeks ago

Navi Mumbai, Maharashtra, India Mount Talent Consulting Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Role & responsibilities

  • Sold financial products through tele sales, achieving sales targets and enhancing client engagement.
  • Resolved client queries on trading and investments, delivering timely and satisfactory solutions via calls, chats, and emails.
  • Maintained accurate and updated customer records, boosting service quality and customer satisfaction.
  • Ensured daily operational targets were met while adhering to compliance and regulatory standards.
  • Leveraged various tools and applications to address queries efficiently in multiple languages.
  • Handled multiple customer interactions simultaneously, providing consistent, high-quality service across channels.

Preferred candidate profile

NISM / Non NISM CERTIFIED

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