Test Manager

• Outer Ring Road, Devarabisanahalli Vlg Varthur Hobli, Bldg 2A, Twr 3, Phs 1, BANGALORE, IN, 560103
• INFORMATION TECHNOLOGY
• 4105
• Band C
• Divya Veluswamy

Senior Manager, Quality Engineering

Gurgaon, Haryana, India

The Senior Manager - Quality Engineering will be responsible for driving quality engineering strategies, processes, and standards for company's diverse suite of business applications, ensuring they meet the high-quality standards. This role involves collaborating with cross-functional teams and lead the cultural shift in testing practices leveraging the best test tools, technologies, processes and framework to deliver a consistent and market leading testing service to the Enterprise applications within Global Technology. This role involves leading test planning, automation initiatives, and quality improvement projects, aligning testing efforts with business objectives.

What you'll be DOING

What will your essential responsibilities include?

• Define and drive a comprehensive quality engineering strategy aligned with the company's business objectives, technological evolution, and industry best practices.
• Provide strategic leadership and oversight for QA engagement to ensure delivery of high-quality products in Global Technology.
• Build, mentor, and lead a high-performing quality engineering team and foster a culture of innovation, continuous learning, and technical excellence.
• Establish quality standards, frameworks, and processes to ensure comprehensive testing coverage across all products and platforms.
• Manage external vendors and testing partners to ensure deliverables meet quality, timeline, and contractual expectation.
• Negotiate and manage contracts with vendors, ensuring that service level agreements (SLAs) are met and that vendors deliver high-quality testing services.
• Drive the adoption of test automation principles and tools to enhance testing efficiency, coverage, and repeatability.
• Plan, execute, and oversee regular QA audits to monitor compliance with testing standards, regulatory requirements, and industry standards.
• Serve as a subject matter expert on QA best practices during project planning, audits, and stakeholder discussions, ensuring quality principles are embedded into all phases.
• Identify gaps, root causes, and areas for improvement, ensuring corrective actions are implemented effectively.
• Identify potential quality risks across projects and products and develop mitigation strategies.
• Contribute to the organization's QA chapter or community of practice by sharing insights, defining guidelines, and fostering a culture of continuous improvement.
• Define and track key performance indicators (KPIs) to measure the effectiveness of quality engineering activities, using data-driven insights to inform decision-making.
• Prepare and present progress reports to TCoE management and other AXA XL stakeholders as required.
• Provide technical guidance and mentorship to quality engineers, helping them develop their skills and expertise in quality engineering processes and practices.
• Identify the training requirements within the organization to help enhance the technical capabilities throughout the Quality Engineering teams.

You will report to Test & Release COE Lead.

What you will BRING

We're looking for someone who has these abilities and skills:

Required Skills and Abilities:

• Bachelor's degree in computer science, Information Technology, or a related field.
• Proven experience in developing and executing QA strategies for enterprise-scale projects and complex systems.
• Demonstrated success in managing external vendors and third-party testing partners, including contract negotiations and SLA management.
• Proven ability to manage multiple projects simultaneously while maintaining quality standards.
• Demonstrated ability to establish and promote standardized testing processes, frameworks, and quality standards organization-wide.

Desired Skills and Abilities:

• Experience in building and leading high-performing quality engineering teams.
• Excellent stakeholder management and communication skills, capable of collaborating with cross-functional teams.
• Extensive experience in test automation, including the development and implementation of automated test frameworks.
• Experience in implementing the GenAI based solutions to optimize testing processes.
• Robust understanding of cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture and their best testing approaches.
• Experience with property & casualty insurance lines of business and products will be add on.

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We're committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see