Case Analysis Intern

Job role: Case Analysis(Operations Intern) Duration: 6-9 Months Location: Remote

Compensation/Stipend: INR 21,000(Gross) PF Deduction: INR 3,600 Professional Tax: INR 200 Training Fee: INR 3,000 Net take home: INR 14,200

Working Days: 6 days a week and open to work under rotational shifts and Sunday's based on the requirement. CTC Post Confirmation: 4-6LPA (Depending upon candidate's performance)

As a Case Analysis Intern at Springworks, you will have the opportunity to gain hands-on experience in the fast-paced environment of a leading background verification platform, SpringVerify. You will have the opportunity to work closely with different teams within the Operations department, gaining valuable hands-on experience in various aspects of business operations.

Responsibilities:

• Support the operations team in day-to-day activities, which may include case analysis, document

verification, and database management.

• Assist in conducting background verification checks for our clients, ensuring accuracy and

compliance with company policies.

• Collaborate with cross-functional teams to resolve any operational issues or customer inquiries

in a timely manner.

• Contribute ideas for process improvement and optimization.
• Perform outbound calls to gather necessary information and follow up on verification requests.
• Adhere to established protocols and guidelines to maintain data confidentiality and security.
• Complete assigned tasks and projects within specified deadlines with a high level of accuracy

and attention to detail. Your Skills and Experience:

• Currently pursuing a degree/graduate in any field
• Strong communication skills, both verbal and written, with the ability to interact professionally

with clients and team members.

• Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced

environment.

• Proficiency in Microsoft Office suite, particularly Excel, Word, and Google Sheets.
• Detail-oriented with a keen eye for identifying discrepancies and inconsistencies in data.
• Ability to work independently as well as collaboratively within a team.
• Willingness to learn and adapt to new technologies and processes.
• Familiarity with call-making and telephone etiquette is preferred.

Note: The Operations Intern role at Springworks provides a unique opportunity to work in different operational teams. While the specific team names are not mentioned in this job description, successful candidates will be assigned to a team based on their skills, interests, and the team's current needs.

• This is a full time internship opportunity so expect to work for 9 hours including 1 hour of

break and you should be available for a minimum duration of 9 months.

• Based on the business requirement, you might have to work on the weekends, a leave
• Comp off or OT (overtime allowance) would be given for working on the off days.
• You get to work with the team serving lakhs of people every year.

Look at this as a stepping stone in your career.

About Company / Benefits

• Health Insurance of 4 lakhs sum insured, Covers self children spouse.

Unlimited free

• Tele doctor consultations with 15 different specialities for you and your family members

including Mental Health.

• Learning & development budget ( Up to Rs. 21,000/-)
• Work from anywhere effortlessly with our remote setup perk: Rs. 10,000.

Decide how you want to use this. Yours to keep.

• Inverter for power backup (Rs 18,000) for any power issues - generally covers the full house
• Additional Monitor (Rs 6,000) - yours to keep to be a pro case analyst
• Work from anywhere - no location preferred.

We have people working from 85 different cities in the country. Truly India. You can even work from a beach, hill or just a city.

• Earn EngageWith points for recognitions from team members, and special events like

anniversaries and birthdays, which can be redeemed for various rewards and recognitions.

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