WFP & People Analytics Manager

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Overview
The role serves as an internal consultant to People leadership Business leaders People Business Partners Finance Business Partners and other key stakeholders This role is centered on workforce analytics insights aiding business leaders to articulate strategic objectives and develop actionable workforce plans and metrics to guide workforce decisions

Workforce Planning

• Deliver headcount analytics forecasting and budgeting in line with planning cycles AOP quarterly forecasts variance analysis
• Maintain and enhance WFP dashboards Power BI and reporting tools to provide actionable insights for leadership
• Manage WFP governance processes ensuring compliance with global policies and maintaining high data accuracy
• Support organization design and location strategy governance initiatives

Analytics Insights

• Maintain data integrity through consolidation cleanup and validation of workforce data
• Extract and analyze workforce data Workday Talent Management Confidential Employee Reports to meet regular and ad hoc reporting needs across the region
• Produce recurring reports on key people metrics attrition diversity hubtomarket etc and conduct trend analysis to support PBPs and business leaders
• Build templates and trackers to monitor staffing progress factoring in workforce planning data and projected exits

Process Optimization Automation

• Identify opportunities for process improvement in WFP and related workflows
• Leverage AI tools and automation platforms eg Power Automate Power Query streamline reporting and analytics processes

Project Management Strategic Support

• Conduct capacity modelling and benchmarking to identify organizational sizing gaps and ensure optimal workforce balance
• Support the implementation of a competency framework to assess and address skill gaps across the organization
• Contribute to strategic projects such as location strategy region mapping reorgs talent attraction early careers programs and Sales 20 mapping structures

Why is this role important to Visa
This role sits at the intersection of strategy analytics and workforce management The insights governance and project support provided will directly shape Visas workforce strategy ensuring resources are aligned with business priorities By enabling data driven decisions strengthening governance and optimizing processes this role will have a tangible impact on organizational performance and growth

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications
or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

• Education Bachelors degree in human resources Business Administration Finance or a related field
• Experience 3–5 years proven experience in workforce planning people analytics strategic insights or financial planning within a multinationalmatrixed organization
• Stakeholder engagement Demonstrated ability to collaborate effectively with stakeholders at all levels and across multiple functions
• Problem solving
• Strong ability to investigate issues identify solutions and resolve challenges collaboratively with partners
• Technical expertise
• Advanced Excel pivot tables macros complex formulas
• Power BI for dashboard creation data visualization and reporting
• Familiarity with AI and automation tools eg: Power Automate Power Query for process optimization
• Proficiency in PowerPoint for executive ready presentations
• Experience with Workday knowledge of Tableau and SQL is a plus
• Analytical skills High numerical literacy with strong data manipulation statistical forecasting and trend analysis capabilities
• Organizational skills Ability to manage projects multitask and prioritize effectively under tight deadlines
• Communication skills Excellent written verbal and presentation skills able to translate complex data into clear actionable insights
• Process improvement Experience working with HR functions to enhance processes and systems

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.