
Service Line Executive
3 days ago
Company Description
Motherhood is a specialty hospital chain with 24 hospitals across 11 cities in India, providing world-class comprehensive women and child healthcare in a homely and comfortable environment. We are renowned for compassionate and efficient service, focusing on enhancing every aspect of a woman's life through excellence. We provide holistic care for women from puberty through old age, along with pediatric healthcare for children from fetal stage to young adulthood. Our state-of-the-art technology and infrastructure ensure the highest quality experience.
Role Description
This is a full-time, on-site role for a Service Line Executive (Counsellor) located in Electronic City, Bengaluru. The Service Line Executive will be responsible for providing customer service, counselling patients, organizing patient schedules, and ensuring a positive patient experience. The role involves direct interaction with patients to support their healthcare journey and address any concerns or queries they may have.
**Qualifications
*Any grad
uate with min 2 years experience in Hospital/Healthcare counselling.
- Strong Interpersonal Skills and Excellent Communication abilities
- Customer Service experience and adept in Team Management
- Good Organization Skills
- Proficiency in handling patient queries and providing appropriate solutions
- Bachelor's degree in any relevant field is preferred
- Experience in the healthcare industry is a plus**
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