Executive /AM- Technical Service

2 days ago

Bengaluru, Karnataka, India Uberlife Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  1. Leadership & Project Management:

  2. Providing instruction to the apparel or footwear & accessories, both brand and vendor customers to overcome technical situations in the field

  3. Advising on required areas for improvement related to threads, the stitching process and post stitching process.
  4. Providing technical training/seminar for both internal, external customers and junior technical service executive as required.

  5. Cultural awareness - operating effectively in a global environment that requires personal sensitivity and adaptability.

  6. Communication & Team Player:

  7. Effectively communicates with internal & external customers.

  8. Continuous liaison and feedback with line manager (superior), Sales team and Customer Service teams on relevant issues from the field.

  9. Able to collaborate and work within a team environment sharing knowledge and experience encouraging growth and trust on a personal and business level.

  10. Planning & Organizing:

  11. Responsible for time management related to the Technical Services role in apparel or footwear & accessories business. Effective response to customer needs.

  12. Forward planning when involved in the PES or EVC studies ensuring all customers needs are met.
  13. Organizing work effectively to reflect the companys priorities and business interests and ensuring timely execution.

  14. Results Orientation - achieving high levels of personal and team performance.

  15. Awareness & Innovation:

  16. Working closely with Sales team, Global Account team as well as apparel or footwear & accessories brand and vendor customers to identify and understand their needs, servicing and solving potential growth areas in an innovative forward-thinking manner.

  17. Forward thinking - anticipating future opportunities or requirements and planning ahead to meet the potential in the marketplace and liaise with superior/line manager for further actions.
  18. Critical thinking - identifying patterns and trends in the field and communicating effectively to superior/line manager so that strategies can be discussed with top/senior management & planned.
  19. Constant vigilance in the field; collecting competitor activities in the field and information on products and process. Identifying problems before they become issues (preventative maintenance).

Preferred candidate profile

  • Any graduation
  • Minimum 4 years working experience in the technical areas of stitching/garment manufacturing industry.
  • Good English, both speaking & writing.
  • Good product knowledge.
  • Good technical knowledge & know how on apparel business.

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