Live Chat Executive
2 days ago
Company Description
Assurex E-Consultant is an academic content writing and consulting firm based in Kolkata, West Bengal. We specialize in providing high-quality academic and educational support services, including research, writing, and editing. Our team is dedicated to delivering excellence and helping students and professionals achieve their academic goals.
Role Description
This is a full-time, on-site role for a Live Chat Executive located in Kolkata. The Live Chat Executive will be responsible for engaging with customers through live chat to provide assistance, answer inquiries, and resolve issues in a timely and professional manner. Daily tasks include handling multiple chat conversations simultaneously, ensuring customer satisfaction, maintaining accurate records of customer interactions, and escalating issues to appropriate departments when necessary.
Qualifications
- Excellent written and verbal communication skills
- Proficiency in typing and multitasking
- Customer service experience, particularly in a live chat or support environment
- Strong problem-solving and conflict-resolution skills
- Ability to work well under pressure and manage high volumes of queries
- Basic technical knowledge to assist with troubleshooting common issues
- Familiarity with CRM software and live chat tools is a plus
- Attention to detail and ability to maintain accurate records
- Flexibility to work in shifts, including evenings and weekends
-
Fresher Chat Support
2 days ago
Kolkata, West Bengal, India Work Panda Cooperation LLP Full time ₹ 1,56,000 - ₹ 1,80,000 per yearWe are looking for enthusiastic and customer-focused Fresher Chat Support Executives to join our team in Kolkata. The role involves assisting customers via live chat, resolving their queries, and ensuring a positive customer experience. This is an excellent opportunity for fresh graduates or entry-level candidates looking to build a career in customer...
-
Fresher chat support
2 days ago
Kolkata, West Bengal, India BDV Private Limited Full time ₹ 12,000 - ₹ 1,50,000 per yearWe are looking for a dynamic, enthusiastic, and self-motivated Fresher Chat Support Representative to join our customer service team. As a Chat Support Representative, you will be responsible for assisting customers via live chat, answering queries, resolving issues, and providing outstanding support to ensure a positive customer experience.No prior...
-
Chat Support Executive
2 days ago
Kolkata, West Bengal, India Skyway Solution Full time ₹ 23,000 per yearPosition: Customer Support ExecutiveProcess: Chat SupportLocation: Kolkata Salary: Up to 23,000 CTCWorking Days : 5 days Eligibility : Good Communication Skills Qualification : 12th & AboveShift Timings : 9 hours(Night Shifts) Required Candidate profileDrop Your Resume At: WhatsApp: Email: HR - Divyanshi
-
Hiring For International Chat Support
2 days ago
Kolkata, West Bengal, India Skyway Solution Full time ₹ 2,40,000 - ₹ 3,60,000 per yearHIRING ALERT – Chat Support Work Mode: Work from OfficePosition: Customer Support Executive Process: Chat SupportLocation: Kolkata Salary: Up to 23,000 CTCWorking Days : 5 days Required Candidate profileEligibility : Good Communication Skills Qualification : 12th & Above Shift Timings : 9 hours(Night Shifts) Drop your Resume On HR-Muskan Chawla
-
International Chat Process
2 days ago
Kolkata, West Bengal, India Skyway Solution Full time ₹ 23,000 per yearPosition: Customer Support ExecutiveProcess: Chat SupportLocation: Kolkata Salary: Up to 23,000 CTCWorking Days : 5 days Eligibility : Good Communication Skills Qualification : 12th & AboveShift Timings : 9 hours(Night Shifts) Required Candidate profile*Drop your Resume On HR-SHREYA*
-
International Chat Process
2 days ago
Kolkata, West Bengal, India Sumeru Inc Full time ₹ 2,76,000 per yearInternational E-Commerce Work from OfficePosition: Customer Support ExecutiveJob Type: Chat ProcessLocation: KolkataSalary:23K CTCWork Schedule:5 Days WorkingRotational Shifts & Rotational Week Offs (Majorly Night Shifts)What We're Looking For:Excellent communication skills in English & HindiFreshers and Experienced candidates can applyUndergraduates and...
-
Customer Support Executive
5 days ago
Kolkata, West Bengal, India Talent Bridge Consultancy Services Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRespond to customer inquiries through various communication channels, including phone, email and live chat. Collaborate with cross-functional teams to ensure timely resolution of issues
-
Customer Service Executive
2 days ago
Kolkata, West Bengal, India Fashionorb Full time ₹ 5,00,000 - ₹ 10,00,000 per yearWe are seeking enthusiastic and customer-focused professionals to join our Chat Support team for US clients. This role requires individuals with excellent English communication skillsboth written and verbal who can confidently interact with international customers and deliver outstanding service.Responsibilities:Engage with US-based customers through live...
-
Customer Support Executive
4 days ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 2,04,000 - ₹ 2,20,000 per yearCustomer Support Executive (Contractual – 4 Months)Location: KolkataPay: ₹17,000 – ₹17,400/month (In-hand)Contract Duration: 4 Months.About the RoleWe are hiring Customer Support Executives for the International Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and chat...
-
Customer Support Executive
3 days ago
Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 2,04,000 - ₹ 2,10,000 per yearCustomer Support Executive (Contractual – 4 Months)Location: KolkataPay: ₹17,000 – ₹17,400/month (In-hand)Contract Duration: 4 Months.About the RoleWe are hiring Customer Support Executives for the international Process on a contractual basis. This is a great opportunity for freshers to gain hands-on experience in an international voice and chat...