Service Delivery Manager

1 week ago

Delhi Gurugram NCR, India Airtel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Responsible to plan and execute delivery of Global Orders
  • Intense cross-functional engagement and co-ordination with field partners to achieve delivery commitment.
  • Engagement with internal network teams and give visibility to the Business Project team on delivery timelines for all the orders.
  • Strong knowledge on fiber architecture
  • Sound knowledge on OTN, DWDM
  • IP knowledge is a plus
  • Hands on experience on Fiber Operation or Deployment
  • Extremely good knowledge on large project Delivery.
  • Engagement with testing teams and customer for link testing.
  • Regular interaction with international customers during delivery lifecycle.
  • Manage inventory for delivery of Business orders.
  • Regular interlock with planning for critical high bandwidth delivery.
  • Track various project stages and publish regular progress reports to all stakeholders.
  • Plan regular meeting with Business team to give visibility of ongoing/critical projects.
  • Understand execution challenges and explore ways to mitigate the same.
  • Should be able to handle pressure and manage customer/business in most efficient ways.
  • Should have Good communication and presentation skills.

Preferred candidate profile

  • Strong understanding of fiber architecture and hands-on experience in fiber operations or deployment
  • In-depth knowledge of SDH, DWDM & OTN technologies
  • Familiarity with IP networking is a strong plus
  • Experience in large-scale telecom project delivery, preferably in a B2B environment
  • Proficiency in stakeholder communication, reporting, and presentation skills

  • Service Delivery Specialist

    2 weeks ago

    Delhi NCR, Delhi, India beBeeServiceDelivery Full time ₹ 6,00,000 - ₹ 12,00,000

    Key Role:A dedicated professional is required to deliver exceptional service and ensure customer satisfaction.The successful candidate will be responsible for managing product/service installation, break-fix services, and resolving customer complaints in a timely manner.Effective management of Authorized Service Providers (ASPs) to meet First Visit Time...

  • Service Delivery Manager

    1 week ago

    Delhi, Delhi, India Servion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a highly driven and experienced Service Delivery Manager (SDM) to lead and manage end-to-end delivery of solutions in the Contact Center space. This role requires strong project management capabilities, technical knowledge in IVR development, and expertise in handling cross-functional teams. The SDM will be responsible for ensuring...

  • Service Delivery Manager

    1 week ago

    Delhi, Delhi, India beBeeExecutive Full time ₹ 10,08,000 - ₹ 12,12,000

    Job TitleEnsuring seamless service delivery to guests requires a highly skilled and dedicated professional.Maintaining adequate stocks and supplies is essential for smooth service operations.Providing personalized service with a smile is critical in building strong relationships with clients.Effective communication skills are necessary for answering the room...

  • Delivery Boy Jobs Opening in Food delivery partner at Ashok Nagar, Attibele, Banashankari, Bangalore, Bhopal, DelhiLess

    9 hours ago

    Delhi, India Food delivery partner Full time

    Position Overview We are hiring energetic and responsible Delivery Boy to deliver food orders to customers on time while maintaining the highest standards of customer service. As a delivery executive, you will represent the company, ensure accurate and timely deliveries, handle payments when required, and provide a seamless experience for our customers....

  • Senior IT Service Delivery Manager

    3 days ago

    Gurgaon / Gurugram, Noida, Delhi, India beBeeProject Full time ₹ 1,04,000 - ₹ 1,30,878

    Project Manager in IT Service DeliveryOur team is looking for a skilled and experienced Project Manager to join our IT service delivery group. As a Project Manager, you will be responsible for planning, organizing, and monitoring projects to deliver high-quality business solutions.Key Responsibilities:Define project scope, goals, and deliverables in...

  • Salesforce Technical Delivery Manager

    1 week ago

    Delhi, NCR, India Mirketa Software Full time US$ 1,20,000 - US$ 1,50,000 per year

    Technical & Delivery Manager SalesforceExperience YearsDepartment: Salesforce COE / TechnologyReports To: Director of Engineering / Head of DeliveryJob Summary:We are seeking a Salesforce Technical & Delivery Manager with 10–14 years of experience to lead the design, development, and end-to-end delivery ownership of enterprise-grade Salesforce projects....

  • Managed Services Client Delivery Manager

    1 week ago

    Delhi, Delhi, India NTT DATA, Inc. Full time US$ 90,000 - US$ 1,20,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Senior...

  • IT Service Delivery Manager

    2 weeks ago

    Delhi, Hyderabad, India beBeeitil Full time ₹ 9,00,000 - ₹ 15,00,000

    Service Management Expert WantedWe are seeking a highly skilled IT Service Management Specialist to fill this critical role. The ideal candidate will possess a strong background in service delivery and excellent communication skills.Key Responsibilities:Effective communication with customersIncident and problem management expertiseTicket triaging and ITSM...

  • IT Service Delivery Manager Position

    5 days ago

    Delhi, Delhi, India beBeeManagement Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    About the Role:The purpose of this position is to ensure exceptional customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the client.Key...

  • Member(Service Delivery)

    3 days ago

    Delhi, Delhi, India Millennium Automation Systems Ltd Full time

    **Managed PAN India service delivery** for Government/PSUs/Defense clients, ensuring strict adherence to SLAs and on-time execution of services. - **Streamlined processes** to boost operational efficiency and guarantee the timely delivery of commitments. - Led **escalation management**, promptly addressing customer concerns and implementing corrective...