Customer Care Executive
5 hours ago
Key Responsibilities Customer Support & Service:
● Respond to customer inquiries via phone, email, or chat, providing information about products, services, and company policies Relationship Management:
● Develop and maintain strong, long-term relationships with customers, ensuring a personalised and positive experience Issue Resolution:
● Handle and resolve customer complaints, issues, or feedback in a professional and timely manner, escalating to higher management if necessary Customer Retention & Loyalty:
● Identify opportunities to increase customer satisfaction and loyalty by offering solutions that align with customer needs
Follow-up: ● Proactively follow up with customers after resolving issues to ensure satisfaction and prevent future concerns Documentation:
● Maintain accurate records of customer interactions, transactions, and feedback in the CRM system Reporting:
● Provide reports on customer feedback, common issues, and areas for improvement to the management team Collaboration:
● Work closely with sales, marketing, and product teams to share customer insights and improve service offerings Ideal Candidate
● Pick up & Drop centrally tracked & monitored to workshops
● Service Reminder calls on daily basis (N-10 & N-5)
● PSF Complaints Follow-up & closure to be tracked
● Appointment (N-1) calls tracking & confirming the appointments with customers
● Appointment conversion ratio & hit rate to be calculated on daily basis
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Customer Care Executive
4 days ago
Jaipur, Rajasthan, India Girnar Care Full time ₹ 14,000 - ₹ 25,000 per year**Job Title: Customer care executive (CCE)Company: Girnar CareLocation: jagatpura JTM mall JaipurJob Type: Full-TimeShift: Day shiftSalary - depending on the interview 14 k - 25 k CTCExperience Required: 0–3 yearsEducation: 12th Pass / Graduate / UndergraduateCompany Description**Girnar Care is dedicated to achieving customer satisfaction and excellence....
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Customer Care Executive
2 days ago
Goshala, Jaipur, India Magpie Placement Services Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Summary: Seeking a proactive Customer Care Executive to manage customer inquiries, resolve issues efficiently, and deliver an outstanding service experience across multiple channels. Key Responsibilities: Address customer queries via phone, email, and chat Resolve complaints and ensure high customer satisfaction Maintain accurate...
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Customer Care Executive
2 days ago
Jaipur, Rajasthan, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,50,000 - ₹ 4,50,000 per yearRole & responsibilitiesRoles and responsibilities* Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat.* Process customer orders, answer questions about products/services, and address concerns in a timely manner.* Maintain accurate records of customer interactions using CRM software.* Escalate complex issues to senior...
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Customer Care Executive
1 week ago
Jaipur, India Task-Robots Full timeThe primary responsibility of a Customer Care Executive is to ensure that customers receive exceptional service and support. The specific job duties can vary depending on the industry and company, but generally, the job description for a Customer Care Executive includes: Managing customer accounts: They are responsible for managing customer accounts,...
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Customer Care Executive
2 weeks ago
Jaipur, India Webrocks Full timeCustomer Care ExecutiveJaipur Location:Jaipur - Experience- 0 - 1 Years- Salary- 1 Lac 25 Thousand To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Higher Secondary, Other Bachelor Degree, MD/Medicinae Doctor- Key Skills- Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing...
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Customer Support Executive
3 days ago
Jaipur, India Customer Support Executive Full timeProcess - Chat/Voice Process, (Work From Office) Salary Slabs: - 14k to 34k ctc (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary ) Shifts - Rotational Shifts, 24*7 5.5 Working Days - Graduates, Undergraduates (Freshers And Experienced), All Can Be Hired Skills Required: - *Excellent Communication Skill...
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Customer Care Executive
6 hours ago
Jaipur, Rajasthan, India Giftorious Full time ₹ 87,000 - ₹ 15,00,000 per yearRole - Customer Care ExecutiveSalary: 14,000 per month (In hand)Working days: Mon - SatJob timings: 10 AM - 7 PMLocation: Manasarovar, JaipurQualifications: Good English speaking, Intermediate editing skills, MS Office knowledge, Good communications skills.Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting...
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Customer Care Executive
22 hours ago
Jaipur, Rajasthan, India Webrocks Full time**Job openings for customer care executive in jaipur**: Home **›**Current Jobs **›** Job openings for customer care executive in jaipur - Customer Care ExecutiveJaipur Location:Jaipur - Experience- 0 - 1 Years- Salary- 1 Lac 25 Thousand To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Key Skills- Customer Care Executive...
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Executive Customer Care
4 days ago
Jaipur, India Dr. B. Lal Clinical Laboratory Full timeFull-Time Jaipur **Executive Customer Care**: Customer Care Executive responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our customer’s trust. You should also be familiar with...
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Customer Care Executive
2 weeks ago
Jaipur, Rajasthan, India Happy Staffers Full time ₹ 2,40,000 - ₹ 3,60,000 per yearJob Title: Customer Care ExecutiveType: Full-time | 6 Days | Day Shift (9 hrs)Salary: Up to ₹30,000 + PF, Insurance, IncentivesJob Description:We are hiring Customer Care Executives to manage 150–200 outbound calls/day for lead generation and customer support. Work involves qualifying prospects, handling customer queries, updating CRM, and ensuring a...